We're happy to announce that we will be pushing our new website into production soon!
In order to ensure a smooth transition, we'll be have our website and the API server into maintenance mode starting at 20:30 GMT +8 on Saturday (November 30th, 2013).
During this time, registration and billing access will be disabled. However, you will be able to contact us at support@finchvpn.com
Time required for the maintenance is expected to be less than 1 hour, but to ensure everything goes well we're allocating roughly 2 hours for the mentioned process.
In case you haven't been following the updates, our new website will be bringing a handful of new features along with the improved interface. A few notable changes are:
- Support ticket system
- Reseller system
- Multiple currency system
- Coupon system
- Premium servers quota reset system
- Blog/News system
- "What is my IP" system
and much more!
If you're connected to our VPN while the website being bring into maintenance mode, your VPN connection will not be affected. But if you're trying to connect while we are doing maintenance, your login request will be denied as our API/login server is being brought down for the update.
Please note that, in order to reduce users that're planning to abuse our servers, account that registered with fake/temporary or disposable email will be given 3 days to change your email and after that on December 1st, 2013 those accounts will be removed from our system.
As always, it's a pleasure to have such awesome clients, and we're look forward to hearing your opinion/feedback on our new website. We'll be more than happy to listen to it, just email us!
Thanks,
FinchVPN Team
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Nov 29 2013, 11:17 PM
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