Anybody tried soundproofing the doors? Extra foaming/insulation with those mats might get rid of the rattles right? The rattles are annoying! 

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My latest mod with wolfncu skinz...

Eh this is good. I know where bukit raja is. They solved the dashboard ratthling as well? Let me try bring to my SC first for first service then see how it goes. Can suggest them to put some insulation pad also LOL!

hey thanks for the info..  can u describe a little what the SC did or how? can't visit the SC that u mentioned since it's very far from where I live..

I hv same problem with u since 1 month ago, when my car at idle, my driver car seat will feel the vibrating.

Firstly, i oso check the mouthing but seem look OK, and then i focus on the pulley, look like one of the pulley running not so good, maybe u can focus on it.

Last Saturday, i bring my car to sc , but unfortunately cannot be done due to SC was full house. I will go again after hari raya.
Selamat hari raya to all muslim brother/sister here 

Well im a new Optima K5 owner and for those of you who know me, ull know that i used to bash Korean cars alot since i was a Jap owner before this. But after test driving the Forte and Optima and then doing alot of research online, i realised that the Korean makes now are far superior compared to their earlier counterparts. Optima and Forte are far from perfect for sure but at least they are much improved. And after almost 4 months of owning the K5, i must say im impressed with the level of service so far. Based on my experience with 2 service centres, i can say that Naza is serious about their brand image and are taking steps to overcome the negative perception.

I complained about a squeeky rear suspension. Very minor and could have been resolved by some lubrication to the bushings i think. But Naza Kia HQ, instructed the SC to replace both rear shock absorbers and bushings FOC under warranty. I also commented that the front power window was a bit 'rough' going up. And behold, they changed the entire motor assembly. Again FOC. One of my front fog lamp covers melted a bit and they replaced it with 2 new set of fog lamps again FOC although this isnt covered by warranty.

This would never have happened with Toyota. I would have had to send my car in a few times and complain like crazy before they replaced anything under warranty. I believe what Naza Kia is trying to do is to eradicate the negative perception about Korean quality. They dont wanna waste time 'repairing or checking. Instead they just replace and this gives the customer alot of confidence.

We have a 5 year unlimited mileage manufacturer warranty and if this level of service can continue, then i have no fears. But Naza Kia HQ needs to know about your problems and issues. Raising it only with the respective SC's may not get you a good response. Send emails to them but i found that posting your problem on the Kia Malaysia Facebook page is quite effective. Ive had a few issues resolved very fast after being posted on FB. Naza has a dedicated staff constantly monitoring the FB page so trust me when i say they will take action sooner or later.

Kia in Malaysia is still facing a problem as many of the front liners (salesmen) are not very competent. Many of their mechanics are also not very experienced. But i think they are slowly being weeded out. I know of 2 salesmen from 2 different branches who were asked to leave after complaints on Facebook.

So keep making constructive critisms but dont just post negatives. Also post positive experiences to be fair to Naza Kia as that will give them more motivation to improve.

Cheers!

damn.. just got my cars 2 weeks and the passenger dashboard area already got minor rattling sound. New HU GPS also suck. sound proof not really good though.

@Motorman aka Edwin loh, you would help me to fix the dashboard sound right? Got pull left issue as well. Will need your help when my first service come.

he got his own service center though

I've been facing this reverse camera malfunction since the 1 week ago I got my new car.
The video image doesn't appear in the rear mirror sometimes and green light blinking in the rear mirror.
But sometimes it does appear and it seems to me like there's problem with the connection between the rear mirror and the camera.

Explained to the service center several times included my 1st 1000km service time the service consultant keep on insisting that this problem occurs to almost 80% of forte owners facing same problem and Kia has no idea what and how to solve this problem. They insist this issue is not cause by connection and they didn't even help me to take a look and check double confirm the problem.
The service consultant told me that currently they do not have replacement parts for reverse camera and require to order. They also said that they do not know when will the reverse camera come in and some of the customers waited for 6 months.

The problem continues and really frustrated in such small issue which should able to settle and confirm within an hour has drag till like without a dateline. And I don't feel that the service center even try to take a look and do a double confirmation on the issue.

1) anyone facing same reverse camera like me?

2) any good advice of whih service center will take customer's complain and property more seriously?

3) other than Kia service center any advice of where to fix and check my problem? Any shop to introduce??

Appreciate for some help here:)

Calculated with another male passenger (helping me with the stop watch)... 10.4 seconds  I remember I read somewhere that 2.0 forte can do 0-100 in 9.6 seconds