QUOTE(kongyw @ Aug 8 2012, 11:52 AM)
Sigh... just want to put this into writing somewhere... just plain frustrated with COSE...
sent in my car last Thursday 2-Aug at around 8am for the following reasons:
- repaint at spots where paint has chipped off at point of delivery, mainly bonnet.
- pointed out where to apply sealant to gaps at small windows at the rear doors
- to check driver back rest is making noise when lean against it
- to check rear suspension making noise when going over speed humps
- to perform 5k service
I know 6/8 was a public holiday for COSE too.
and till today, no one at COSE nor i.care can tell me the actual status...
is my expectation too high?
It's a great car but really being let down by poor after sales service...
COSE? Highly overrated.
mine, rear bumper, top side, paint also seem to be smudge... must be a rush job.
till now i don't have the chance to sit at the back to check for noise.
my driver side back rest also got ngek ngek sound, so while driving, can hear it, and sound like cheap seats.
this morning 830, sent to setapak sc, for
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Issues:
1. When start engine "krek krek krek" sound can be heard occasionally irregardless of cold/hot engine.
2. Exhaust muffler and the steel holder rusty.
3. Alarm/Honk not triggered when both front doors not properly shut.
4. Glove compartment latch mechanism faulty.
5. Windows rubber lining not properly install.
6. Washer nozzle sprinkles water on lower section of windscreen.
7. Driver's door button panel elevated when windows wind up.
8. Driver seat backrest "ngek ngek" sound.
9. Check car battery terminal protector - help to lessen the flicker of light when ac compressor kick-in coz the voltage wont drop too much when it kick-in
10. headlights dim when ac compressor kick-in.
Note: Check vvt sprocket, OWV or OCV.