Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

U Mobile U-Mobile Thread V4

views
     
tom_87
post Oct 3 2012, 08:22 AM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


hye...been having problem with the coverage starting from end of august...and i have another 1 year to go...called their customer service and they only said will fix it...any idea? im living in batu caves...so they r saying that there is 3g line there..and that is why i subscibed...huhu
tom_87
post Oct 3 2012, 09:16 AM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(vostro78 @ Oct 3 2012, 09:00 AM)
oh...u need to suffer another 1 year for the lauzy coverage ???? i cant imagine how u going to live with that.... anyway, here is the advise for potential umobile or even other telco customer.... i strongly suggest they either buy a prepaid line test use for 1/2 weeks before decide for a long contract, or even they can mnp over to the telco they want, but without contract, use it for sometimes then only decide want to sign contract or not.... my fren from celcom to umobile was doing that, he mnp from celcom to umobile , test for 1 month, then only take up the s3 package. another fren mnp from celcom to maxis, use 2 months also then sign up 2 years contract.
*
the problem is they said that it will roam under celcom if there is no line...but i had never seen a celcom coverage on my phone....huhu
tom_87
post Oct 3 2012, 05:25 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(CnY Garage @ Oct 3 2012, 03:31 PM)
just pay RM 68 * 7

thats why called contract
*
hye...how bout my problem?
been having problem with the coverage starting from end of august...and i have another 1 year to go...called their customer service and they only said will fix it...any idea? im living in batu caves...so they r saying that there is 3g line there..and that is why i subscibed...huhu
the problem is they said that it will roam under celcom if there is no line...but i had never seen a celcom coverage on my phone....huhu

Attached Image
tom_87
post Oct 3 2012, 05:34 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(chuahcs79 @ Oct 3 2012, 05:27 PM)
try manually search for network Maxis 2G,.. U mobile now no longer roam to celcom,.. as u mobile change agreement sign with maxis for 10 years... now can roam to maxis 2G,..  notworthy.gif
*
any website where i can see the step by step guide?

tom_87
post Oct 3 2012, 05:37 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(chuahcs79 @ Oct 3 2012, 05:35 PM)
u are using it in phone or in usb modem ?  hmm.gif
jus go manual search for network under the phone, and manual search for network in usb modem dashboard under option  notworthy.gif
*
ive tried already but there is only digi and celcom...and 2 umobile....huhu


Added on October 3, 2012, 5:38 pm
QUOTE(tom_87 @ Oct 3 2012, 05:37 PM)
ive tried already but there is only digi and celcom...and 2 umobile....huhu
*
im using s3 btw...

This post has been edited by tom_87: Oct 3 2012, 05:38 PM
tom_87
post Oct 3 2012, 05:48 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(chuahcs79 @ Oct 3 2012, 05:45 PM)
u see 2 u mobile ? is u mobile3G or u mobile ?
the u mobile = maxis 2G , while u mobile3G = u mobile 3G
*
both also umobile only...no 3g...huhu
been paying for 1 month ++ without any satisfaction of internet in my house...kl area is very good...
tom_87
post Oct 10 2012, 02:27 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


i still dont get maxis 3g..its been 2 months for me paying the bill without internet at my home...huhu
tom_87
post Oct 10 2012, 02:41 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(digilife @ Oct 10 2012, 02:36 PM)
Infact it was able to Roam on M3G since last Friday  thumbup.gif
*
im using galaxy s3...already put in auto roaming still nothing much happened...huhu
tom_87
post Oct 10 2012, 04:04 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(yujin86 @ Oct 10 2012, 03:25 PM)
2 main reason why
1) u stay in KL, JB or PG
2) u need to set to Auto select network not roaming
*
so i should deselect roaming?
or just leave it selected?

tom_87
post Oct 10 2012, 04:10 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


done...but still slow...huhu

This post has been edited by tom_87: Oct 10 2012, 04:11 PM
tom_87
post Oct 10 2012, 04:22 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(epo @ Oct 10 2012, 04:20 PM)
better umobile like this...
if they're very good, then everyone will move to umobile & make the line congested...
*
hahahah...maybe its better for u la..u re getting a better coverage..i have 1yr++ contract without a coverage...huhu
tom_87
post Oct 10 2012, 04:48 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(epo @ Oct 10 2012, 04:40 PM)
how come u can subscribe if no coverage...???
*
when i first subscribe its better...but now its total crap...even ask the customer service but they r very lousy in handling the case...huhu
tom_87
post Oct 10 2012, 10:40 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(azrash @ Oct 10 2012, 05:13 PM)
the only thing i can think of, is to select 3g/2g mode in the phone setting, then search for networks, click on Maxis. then click select network automatically again.
*
went to umobile just now...they gave me a new sim card...dunno how lo...need to wait for the coverage...
tom_87
post Oct 11 2012, 09:13 AM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(fat16 @ Oct 11 2012, 08:26 AM)
yeah great speed but limited service center, bad support and shit billing system.
*
i have to admit that some of that is true...but the service at their center is quite good for me...smile.gif
tom_87
post Oct 14 2012, 11:50 AM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


anybody knows setup for iphone internet?
tom_87
post Oct 17 2012, 02:05 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(epo @ Oct 17 2012, 02:01 PM)
nowadays still there's a people queue to pay bill ???
*
im one of them...huhu...i dont really trust auto debit...huhu
tom_87
post Oct 18 2012, 03:49 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(epo @ Oct 18 2012, 11:31 AM)
Yezaaa... i also would like to know...
*
i heard that there are so many hidden charge using tunetalk...
tom_87
post Dec 3 2012, 03:31 AM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(luckyhillkop @ Dec 2 2012, 09:43 PM)
How come since signing with Maxis, U mobile got worse? Sigh was just thinking to switch to it.
*
u got problem with umobile?
i doesnt seem to have any of it now...last time was too bad..
after maxis...
everything seems smooth
tom_87
post Dec 6 2012, 09:12 AM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(cheeyc @ Dec 5 2012, 10:59 PM)
hi i dunno this is the right thread to ask but I plan to switch to umobile prepaid/postpaid but I am currently using Digi prepaid with rm2xx remaining balance. Can I retain the phone number 012(jump from maxis) and will Digi refund the remaining balance in my prepaid?
*
i dont think so...maybe u can transfer the credit to someone using digi at a bit cheaper price...smile.gif
tom_87
post Dec 8 2012, 08:04 PM

Casual
***
Junior Member
490 posts

Joined: Sep 2010


QUOTE(neato4u @ Dec 8 2012, 02:04 AM)
+1

I ported to Umobile because of their good service
Their customer service has always been non-existent or utter rubbish

Now that their service has also dropped like ....
with daily voice line dropouts (yes, drop outs in a daily basis even if I stayed in 1 spot)
prepaid USSD code always shows "Connection problem or invalid MMI code" even though it's correct
Reception going worst in good covered areas - we're getting Umobile network not available so often
slow internet in good reception (4/5 bar with H - I can't even stream a 320p video without buffer)
speed test now shows max 1mbps than before was like 4mpbs average

So I've crowned Umobile to be the worst customer service of all telco's in Malaysia.
This is written in my blog recently by my personal few times experience with their RUDEST customer service staffs and.. yes there's more, but wait, part 2 is coming soon..

Congratulations Umobile.
*
i think u better ask for their name, staff number and ur ticket number...if not, im sure anybody can be rude to u...haven't had any prob after i try that method...cos ur conversation is recorded....

2 Pages  1 2 >Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0225sec    0.35    7 queries    GZIP Disabled
Time is now: 29th November 2025 - 05:28 PM