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 The new ipad screen broken

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TSEva88
post Jul 22 2012, 09:23 PM, updated 14y ago

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just send my ipad to the service centre today due to my son drop my ipad yesterday and the glass of the screen broken. but it function well after that still can use and still can sense just only the side glass broken... as per the tele-conversation wih the dealer yesterday, he advice me that it cost arround RM300 if repair at outside, if send back to apple then replace with a new one it also cost arround RM300 but take time arround 2 weeks. but when i send to the dealer today, he advice me that it cost more than thousand..... anyone had this experiance before can advice me what to do? thank you....
christcwl9
post Jul 22 2012, 09:44 PM

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QUOTE(Eva88 @ Jul 22 2012, 09:23 PM)
just send my ipad to the service centre today due to my son drop my ipad yesterday and the glass of the screen broken. but it function well after that still can use and still can sense just only the side glass broken... as per the tele-conversation wih the dealer yesterday, he advice me that it cost arround RM300 if repair at outside, if send back to apple then replace with a new one it also cost arround RM300 but take time arround 2 weeks. but when i send to the dealer today, he advice me that it cost more than thousand..... anyone had this experiance before can advice me what to do? thank you....
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There was a discussion on this before in the iPad subforum. Are you sure it is RM300 by Apple ? Because i have a friend who went to Apple because of the dent only and Apple told him he need to pay RM 1000+ to replace it.

I don't think APple will repair the glass of it only, am i right ? They will instead change the whole unit for you and ask you to pay for Out of Warranty Exchange. hmm.gif
TSEva88
post Jul 22 2012, 09:48 PM

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ya, they want me to change for whole unit.... its only 2 months old.... do u know normally it cost how much? rm1000++??? only the screen glass.... and its only 2 months.... i m so sad...
christcwl9
post Jul 22 2012, 10:32 PM

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QUOTE(Eva88 @ Jul 22 2012, 09:48 PM)
ya, they want me to change for whole unit.... its only 2 months old.... do u know normally it cost how much? rm1000++??? only the screen glass.... and its only 2 months.... i m so sad...
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Yea, from what i have been told, it is RM1k plus for out of warranty exchange. They will not exchange a free refurbished unit for you if you drop it and break the glass. sad.gif

Maybe you can try some third party ? They will replace for the price around RM 300 - 400 but i am not very sure whether it is ori or not doh.gif
funnyTONE
post Jul 22 2012, 11:09 PM

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Yep. Mym mum's ipad had the same problem. Apple is willing to replace it with a new one costing around $1300. Might as well send it to fix outside. Too bad the fix will cost you $300 and void your warranty for good.
Ivan113
post Jul 23 2012, 03:22 PM

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use protective cover or case for your ipad next time
TSEva88
post Jul 23 2012, 06:00 PM

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QUOTE(christcwl9 @ Jul 22 2012, 10:32 PM)
Yea, from what i have been told, it is RM1k plus for out of warranty exchange. They will not exchange a free refurbished unit for you if you drop it and break the glass.  sad.gif

Maybe you can try some third party ? They will replace for the price around RM 300 - 400 but i am not very sure whether it is ori or not  doh.gif
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thank you... will find myself here....


Added on July 23, 2012, 6:01 pm
QUOTE(funnyTONE @ Jul 22 2012, 11:09 PM)
Yep. Mym mum's ipad had the same problem. Apple is willing to replace it with a new one costing around $1300. Might as well send it to fix outside. Too bad the fix will cost you $300 and void your warranty for good.
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1300 is quite a lot... some more they said mine one is 64gb plus cellular data will cost more than that... sigh...


Added on July 23, 2012, 6:02 pm
QUOTE(Ivan113 @ Jul 23 2012, 03:22 PM)
use protective cover or case for your ipad next time
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ya, will do... thank you

This post has been edited by lex: Aug 16 2012, 08:23 PM
xproc
post Jul 24 2012, 12:55 AM

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Sad to hear that, best is to find third party to fix it, or buy a new one, or if still can use then use it

This post has been edited by xproc: Jul 24 2012, 12:56 AM
Joelles
post Jul 24 2012, 01:07 AM

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Try google for "iMalaysian" which have a few branches in Malaysia now, they are repairing idevices includes broken screen as well. Not sure they are using original parts but you can call and ask them for more information.
Alex05187
post Jul 24 2012, 02:29 AM

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Woah~ 1300 for replacing a new 1 @@ woah~
but sending outside risky @@
luckily i am not in the situation~
feel sorry for you bro
Jackygwh
post Jul 27 2012, 06:04 PM

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jus repair outside smile.gif it cost around RM 500 + oni and its original or OEM parts... dun worry... and it wont void your warrenty even its replace... apple cant identify it...just make sure your casing is not dented or scratch..... some of my customers even after change the display screen and send for warrenty for other issue... they get another replacement unit from apple... biggrin.gif
buloh
post Jul 27 2012, 07:09 PM

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risau aku biler dengar kos yang perlu ditanggung bila screen pecah....fuh....mahal tol ek...my ipad anak selalu main game..risau jugok kot2 jatuh nanti
ixiel
post Aug 1 2012, 09:20 AM

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http://iphonerepair-my.blogspot.com/

Changed mine for 300. The alumnium dent is pretty bad so i just cover it with case that covers the black border.
muscaa
post Sep 28 2012, 12:27 AM

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QUOTE(ixiel @ Aug 1 2012, 09:20 AM)


Changed mine for 300. The alumnium dent is pretty bad so i just cover it with case that covers the black border.
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Replaced my new iPad screen (digitizer) at this shop for RM280...great service! rclxms.gif

http://www.mosd2u.com/
ixiel
post Oct 4 2012, 06:01 PM

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QUOTE(muscaa @ Sep 28 2012, 12:27 AM)
Replaced my new iPad screen (digitizer) at this shop for RM280...great service!  rclxms.gif

http://www.mosd2u.com/
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wahh, much cheaper.. rclxms.gif

lisaazim
post May 9 2013, 11:55 PM

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QUOTE(Jackygwh @ Jul 27 2012, 06:04 PM)
jus repair outside smile.gif it cost around RM 500 + oni and its original or OEM parts... dun worry... and it wont void your warrenty even its replace... apple cant identify it...just make sure your casing is not dented or scratch..... some of my customers even after change the display screen and send for warrenty for other issue... they get another replacement unit from apple... biggrin.gif
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Can I know where did you send to repair the Ipad3 screen?
lisaazim
post May 9 2013, 11:56 PM

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QUOTE(ixiel @ Oct 4 2012, 06:01 PM)
wahh, much cheaper..  rclxms.gif
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Service ok? What about the quality? Does your Ipad working well after repair?
lisaazim
post May 9 2013, 11:57 PM

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QUOTE(muscaa @ Sep 28 2012, 12:27 AM)
Replaced my new iPad screen (digitizer) at this shop for RM280...great service!  rclxms.gif

http://www.mosd2u.com/
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How is the condition of you Ipad now? Working well?
muscaa
post Jun 1 2013, 12:01 PM

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QUOTE(lisaazim @ May 9 2013, 11:56 PM)
Service ok? What about the quality? Does your Ipad working well after repair?
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Hi good service. My new iPad still working till now. smile.gif
I am now using defender case to protect it from cracks

This post has been edited by muscaa: Jun 1 2013, 12:03 PM
Nash Yankuro
post Dec 28 2013, 11:51 AM

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My ipad 2 suddenly blue screen , somebody knows how to fix it?

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