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> Complain against Silverfire, Help me settle guys :(

Silverfire
post Jul 22 2012, 11:17 PM

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QUOTE(Izwan898 @ Jul 21 2012, 05:11 AM)
They already check and found nothing unusual...so how?  whistling.gif
*

If so, that pilot ought to be sacked for overlooking 2 screws.


Facts:
  • Demo unit - Compensated
  • 2 missing screws - You claim that you checked everything yet you overlook the 2 screws as opposed to the Demo word on the receipt
  • Duration in your care - Approx 50 days although we've been discussing it as 1 month or more than 1 month
  • I do not have photo of rear lens, preferably dated 2nd May 2012. This proves nothing as dates can be faked, so its neither here nor there.
  • You do not have photo of rear lens, preferably dated 6th May 2012. This proves nothing as dates can be faked, so its neither here nor there.
  • You said you care how many have used the lens before you. You did not ask how many.
  • You said it is your standard to take a photo of rear lens. You did not request for one.
  • You indirectly accused me of duping. Directly accused me of being dishonest.
  • Nikon did not take apart the aperture ring, it was already in that condition when you submitted to them for repairs.
  • Dropping or knocking a lens do not 100% guarantee a scratch or dent. Experienced users can testify to that claim.
  • To quote the exact words from the quotation, it went: RETURNED UNREPAIR AS REQUEST. IMPACT DAMAGE, WARRANTY NOT APPLICABLE. SCREW MISSING, APERTURE PROBLEM, REPLACE G1, G2, G6 LENS, AF CONTACT, G4-G5, G7 ASSEMBLY, QUOTED RM1,202.00.
Assumptions:
  • Assume your elements groups weren't damage, I don't see why Nikon would con you.
  • Assume the 2 screws are already missing while in my possession, I overlook that and you overlook that upon receiving it. In that case, I fail to see how 2 missing screws on the mounting can cause so much damage.
  • Now you claim the same lens was submitted to Nikon for repair prior to this incident, with similar issues. Namely: Impact damage, screw missing, aperture problem, replace G1, G2 & G6 lens, AF contact, G4-G5, G7 assembly. If that was true, I fail to see how the lens was still operable while in yours and my possession.
Solution:
Now, I'm not sure what kind of solution you're looking for but what I can offer you is only peace of mind even if indeed said lens was submitted for repair prior to this. For you now know the cause of 2 missing screws weren't you.

This post has been edited by Silverfire: Jul 23 2012, 12:09 AM
Silverfire
post Jul 27 2012, 02:05 AM

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QUOTE(sengih @ Jul 25 2012, 01:26 PM)
Any updates? Anybody? Or already settled out of court?
*

No, still waiting for Nikon's report.
Silverfire
post Jul 28 2012, 02:15 AM

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Well, this is embarrassing.
Silverfire
post Jul 31 2012, 01:32 AM

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QUOTE(mrkenn @ Jul 31 2012, 12:03 AM)
If u still don't get reply by tomorow, u should really PM trade enforcer/mod to help u. I saw him online this afternoon when u posted earlier. And he also came online just now at night. Maybe he's thinking wad to reply u.
*

Me being online doesn't mean I'm obligated to give an answer to whatever accusations that are made against me. On the contrary, according to forum rules, I'm given a grace period of 1 week to provide an answer to any question given. Having said that, I will give my answer and asks a few or maybe just a question 6 days later. Cheerio!

P/S moderators and trade enforcers have already been notified

This post has been edited by Silverfire: Jul 31 2012, 01:33 AM
Silverfire
post Jul 31 2012, 12:35 PM

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QUOTE(Axell @ Jul 31 2012, 12:26 PM)
» Click to show Spoiler - click again to hide... «

Glad to about this news and stand at the right side  rclxms.gif
When no evidence from TS you didn't take long time to reply. But now when there is evidence, you take long time to reply. I thought you prepare for this since you did nothing wrong lol  doh.gif Well the safe trader tag need to be take down
*
Well, it'd be interesting to see what others say(provided they have all read properly). I already have my answer and question on the ready but like I said, I will state them 6 days after.

Feel discontent with my attitude? Well, I'm not gonna make any baseless accusations here. You'll know it yourself.
Silverfire
post Jul 31 2012, 02:55 PM

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QUOTE(Izwan898 @ Jul 31 2012, 01:21 PM)
He's trying to buy time and dragging this case...not sure for what...but yes he's an arrogant little blue hair boy...zzzzz
*
And what are you? As long as you're being less courteous, I have no reason to talk to you like a human being.
Silverfire
post Jul 31 2012, 03:35 PM

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QUOTE(Quantum_thinking @ Jul 31 2012, 03:04 PM)
Bro,

Please be reminded that there are trader also lose the safe trader tag due to the behaviour as well.

Right now, since people have present their proof, you should consider doing the right action. i know some of their comments are not "friendly"(i do not want to use more harder words), but what your posting now shows that you are not serious in getting this issue resolve as soon as possible.

It is understood that you may need time to investigate issues. I also being grilled by customer (until i was kinda upset feeling wanted to pouch him, but i did not do so.) when i do something wrong, but issue is resolve with me footing 80% of the unit sales figure as a compensation. Case solved after that.

Do remember mods and other people are looking at what you are posting now.
*

Now, I have already used less instigating words to describe how some people are acting. First owner of the lens has already been notified. Like I said, 6 days after. I already have my answer and question for now but it doesn't seem wise to give any statements before things can be further clarified.

It seems that readers are missing a crucial point from the previous quotation, I'm not sure if anyone has noticed but I believe 6 days is a long time for people to go through the posted material more than once.

I have already extended every courtesy but it just seems the guy just doesn't appreciate it and starts calling names and making personal attacks.

This post has been edited by Silverfire: Jul 31 2012, 03:39 PM
Silverfire
post Jul 31 2012, 03:36 PM

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QUOTE(Izwan898 @ Jul 31 2012, 03:34 PM)
I demand FULL REFUND from u boy. Before 7th July or I will make a new report and we will see your luck from there. Wasting my time only.
*

The same can be said for you. Cheers.
Silverfire
post Jul 31 2012, 03:45 PM

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QUOTE(Izwan898 @ Jul 31 2012, 03:42 PM)
Wow u need 6 days to post? When it's my turn u keep pushing and call your friends to pressure me here? Why need 6 days if u're truly innocent? Post it now lah!
*

Wow, uh.. So now innocent forumers who reads this thread but doesn't support you makes them my friend? Well said.

As Quantum_thinking and shahru98 so kindly pointed out, investigation from my side takes time as well. At least I give a time frame.
Silverfire
post Aug 2 2012, 12:08 AM

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QUOTE(Izwan898 @ Jul 28 2012, 11:19 AM)
» Click to show Spoiler - click again to hide... «

*

Just one question for now: Why is there no name on the previous repair quotation?
Silverfire
post Aug 2 2012, 09:37 AM

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QUOTE(Izwan898 @ Aug 2 2012, 04:52 AM)
They cannot expose personal informations to 3rd party. Their company policy. Its sufficient for this case that it says the screws were missing from the beginning. Don't try to find a loop hole here. If u don't have good reasons, don't post. Yes I'm talking to u silverfire smurf boy. Full refund. Cakap banyak xguna.
*

Another question: How do you prove that is the same lens I've sold you?

From the way you're acting, you're nothing but a hydra and snake. For all I know you're using another lens to frame me for this. If you report me, I will report you for defamation and fraud.

Cakap banyak memang tak guna, kau yang cakap terlampau banyak di sini.

This post has been edited by Silverfire: Aug 2 2012, 09:40 AM
Silverfire
post Aug 2 2012, 09:41 AM

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QUOTE(fgt @ Aug 2 2012, 09:40 AM)
Answer: Serial number.  doh.gif  doh.gif  doh.gif

Izwan, just go ahead and make the report.
*

Use your brain and think dude, the serial number of the lens was never confirmed from the start. Heck he could've used another lens from the start to frame me. Gosh. If people can actually read, TS has ignored so many crucial questions regarding the lens with inconsistent claims, like a hydra, to frame me for it.

This post has been edited by Silverfire: Aug 2 2012, 09:42 AM
Silverfire
post Aug 2 2012, 09:44 AM

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QUOTE(Silverfire @ Aug 2 2012, 09:41 AM)
Use your brain and think dude, the serial number of the lens was never confirmed from the start. Heck he could've used another lens from the start to frame me. Gosh. If people can actually read, TS has ignored so many crucial questions regarding the lens with inconsistent claims, like a hydra, to frame me for it.
*

Oh and not just questions asked by me, but also by a few forumers who know cameras. Not by some people who doesn't even read properly or couldn't understand simple English.
Silverfire
post Aug 2 2012, 09:51 AM

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QUOTE(fgt @ Aug 2 2012, 09:48 AM)
I put my brain to perfect use unlike you. Once report a formal investigation is initiated, Nikon will be obliged to provide the information that they have withhold to the police and they will go from there. So the name on that sheet might be your friend or heck it might even be you. That's why making the report is crucial in solving this case.
*

Then he should simply make a report, and when it comes back with nothing, I demand a public apology from Izwan. Along with that apology he will have to go back to tell police to tell them his mistake else I would report him for defamation and attempt of fraud.
Silverfire
post Aug 2 2012, 09:54 AM

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QUOTE(fgt @ Aug 2 2012, 09:48 AM)
I put my brain to perfect use unlike you. Once report a formal investigation is initiated, Nikon will be obliged to provide the information that they have withhold to the police and they will go from there. So the name on that sheet might be your friend or heck it might even be you. That's why making the report is crucial in solving this case.

You should use your brain to settle this before it involves court etc. The hassle is not worth it for a few hundred bucks.
*

Yes I agree, but for a person like me as Izwan would remind the community more than once, a student, has no capability to fork out a few hundred bucks just to settle a case which is not my fault to start with.

Another thing to note is: Why is the warranty applicable on the first repair quotation?

This post has been edited by Silverfire: Aug 2 2012, 09:57 AM
Silverfire
post Aug 2 2012, 10:01 AM

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QUOTE(alibaba12 @ Aug 2 2012, 10:00 AM)
Any prove not your fault ? at least izwan got prove..ur prove only your stupid and bodoh sombong word..
*

Well the idiocy runs high when people don't read properly and posts a reply.

Valid questions ignored, more insults and accusations. Well done Izwan, well done thumbup.gif
Silverfire
post Aug 2 2012, 10:04 AM

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QUOTE(Izwan898 @ Aug 2 2012, 10:02 AM)
Cakap banyak la budak ni!! Please point WHERE that states the warranty was applicable on the first repair quotation??? WHERE??? If applicable, for sure the first owner will repair the lens!! He also quoted RM1202 for the repairs SAME like me!! And he refused to repair! And YOU sold it here trying to hide the fact that it's a faulty and broken lens!! waaaaa why so stupid liaoooo!!
*

At first I just thought you couldn't understand simple English, turns out even worse doh.gif

Check this link again http://imageshack.us/photo/my-images/820/img726150110.jpg/ , see the Warranty on the side note? It states Y for applicable warranty.

This post has been edited by Silverfire: Aug 2 2012, 10:05 AM
Silverfire
post Aug 2 2012, 10:08 AM

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QUOTE(Izwan898 @ Aug 2 2012, 10:04 AM)
Now he have no money to refund that's why he's acting all stupid and arrogant here...trying to buy time...sheeshh mad.gif


Added on August 2, 2012, 10:06 am

Y for yes since it's still UNDER ONE YEAR idiot! BUT since it's missing screws and broken, cannot claim lah!! Warranty still got but cannot claim!! UNDERSTANDDD??
*

Wow what idiocy is this? From your report it was said warranty is void due to impact damage not due to warranty expire. I'm beginning to think a thick head like you can't understand a thing. Gosh doh.gif
Silverfire
post Aug 2 2012, 10:24 AM

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QUOTE(Izwan898 @ Aug 2 2012, 10:22 AM)
Think boy think!! What other excuses can u come up in 6 days? Is that all u got? Me buying other lens and sent it to Nikon to fraud and defame u? And it's magic that it's the same lens that's been sent before...wahhhhhhhhhhhhhhhhh~~~~~~ kawaiiii~~~ wub.gif
*

QUOTE(Izwan898 @ Aug 2 2012, 10:10 AM)
Agree with u bro...


Added on August 2, 2012, 10:12 am

Whylaaa so stupid! Warranty still have....for 6 months....but VOID due to impact damage!! Done by u or your friend!! So cannot claim la!! aiyaaa!!


Added on August 2, 2012, 10:13 amAnd the warranty already void AFTER your friend sent it to nikon!! zzzzzzzzzzzzzzzzzzzzzzzzzzzz vmad.gif
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I'm not sure what you're trying to say. Previous report clearly states warranty is still applicable, and all the sudden when you submit its void due to impact damage? Oh please.
Silverfire
post Aug 2 2012, 12:12 PM

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As long as there's no name on the first report, this is going no where.

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