Guys, need some advice.

Last year I tried to apply unifi via reseller but no callback. Then I check online it seems my house(unit) has no coverage.

So I registered for streamyx instead. Suddenly got a call from unifi saying my address and unit applicable for unifi. I was skeptical so I asked the guy on the phone is he sure cause even their online system says I can't apply for it. He said yes so I went ahead.

Order processing, contractor came to my house, drilled and set all the hardware and fibre cable. The technician went looking for the distribution point TM advised him to connect to but actually it does not exist.

Now I'm stuck without internet since my installation visit 11 days ago. TM said they will fix this and it would take 14 days but today they tell me no updates at all on my case and advised extend 14 days again.

What can I do now? Somehow feel cheated and for TM to add DP it might take weeks(months even???).