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Credit Cards MACH by Hong Leong Bank Credit Card, The card that reflects your Lifestyle
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fly126
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Jul 13 2012, 04:40 PM
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I met Hong Leong credit card sales exec. at shopping comp. They said the MACH Credit Card is an Enhanced/Upgrated version of MRCA cc they have before... better sticks on the Essential Card- 1% unlimited cash back (no terms & conditions) !  I call HLB CS.later, ask them whether they can convert my ex-EON-GSC card to MACH Card... Nobody pick up the phone for 10 min x 2 (morning & afternoon) Later the CS told me no further details about the MACH cc & ask me call back later.... The End my story (check on line better) The Worst Bank's Customer Service This post has been edited by fly126: Jul 13 2012, 08:23 PM
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fly126
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Jul 13 2012, 08:11 PM
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QUOTE(Matrix 2332 @ Jul 13 2012, 05:54 PM) Just to share, I left my contact and e-mail on the MACH website, someone did call me from the MACH branch and promised to send me the application form but it has been a few days - nothing. Even my regular HLB CS staff which I always contact also cannot give me satisfactory explanation or application form for the MACH credit card. The terms and conditions, examples and faqs on the MACH website is incomplete. If there are any HLB senior management reading this, please don't launch a product if you do not have the capabilities to support pre and post sales. It will work against you plus generating negative feedbacks and your competitor will be all too happy to take them away  Same as me lah....  Thumb up for this useless bank... This post has been edited by fly126: Jul 13 2012, 08:33 PM
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fly126
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Jul 20 2012, 11:52 PM
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Can I Convert my ex EON-GSC Card to MACH Card ?
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fly126
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Jul 23 2012, 11:54 AM
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QUOTE(fruitie @ Jul 22 2012, 05:10 PM) Not yet la, also not so clear what for go and apply now.  Wait & See 1st... Can HLB came a Cash-back card without so many rules, terms & conditions Not worth for $5 Add-Ups.. they give me "dizzy"of it  (Malaysia 4th Biggest Bank- Hong Leong Bank) This post has been edited by fly126: Jul 26 2012, 01:27 AM
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fly126
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Nov 2 2012, 03:59 AM
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QUOTE(haikal87 @ Nov 1 2012, 10:22 AM) just wanna ask..i started working since feb 2012..started with rm1.7k/month but just got my increment to rm2k/month since June 2012. i understand that in order to get this mach card for 1 hour approval..someone need to have at least 6 months EPF contribution. Am i eligible to get that card in 1 hour if i only started my rm2k/month salary since june 2012?before that my salary only rm1700/month. Anyone pls help me..TQ U can give them latest 3 months Bank Statement (which your Salary Credit to that account), together with 3 months Payslips & EPF Printout... or You wait till Next Year baru applylah... almost came already & more secure at your situation... This post has been edited by fly126: Nov 2 2012, 04:05 AM
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fly126
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Nov 2 2012, 06:09 PM
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QUOTE(naughtiestmaximus @ Nov 2 2012, 05:56 PM) got the card, realize it was wrong package, the bank did not want to change, can only add package but must also pay extra $$, at that point, no heart already to use, so i called again and said i want to cancel my card, and they told me i have to pay gov tax and late charges. I was like WTF !! the card is not even activated yet. Horrible !! today they call again and said will waive the late charges, but have to pay the gov tax MYR50. so she told me, might as well just use the card till next year because im already paying 50 gov tax. will cancel before one year. or do you guys think i should just cancel it now? *i honestly feel super conned* No Point U Cancel the Card Now becoz You still Need to Pay GST is it...??? Keep the card for at least 3 Months & see how the up Come...lol
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fly126
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Nov 16 2012, 12:11 PM
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QUOTE(leroy87 @ Nov 16 2012, 09:34 AM) thats something im trying to find out also.. my first statement didnt arrive home, luckily there is online e-statement.. but ive chosen Trendsetter category, ive spend on Dining and Clothing, but there not even 1 cent of rebate in the stament.. isit only rebate by Quarterly basis? They are Using E-statement only....Paperless (Pick Up From HLB Mach Card Terms & Regulations)12. The Cash Rebate will be calculated on the 1st of each month (rounded to the nearest Ringgit Malaysia). The cumulated Cash Rebate shall be credited monthly to the Cardholder’s Statement. For the avoidance of doubt, any Cash Rebates due to the Cardholder will be posted in the credit card account and reflected in the Cardholder’s Statement for the particular month. In the event the Cash Rebate due to the Cardholder falls on or after the 1st day of the month, the Cash Rebates will only be reflected in the Cardholder’s Statement in the following month. More Details: https://www.machbyhongleongbank.com/product...ach-credit-cardThis post has been edited by fly126: Nov 16 2012, 12:30 PM
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fly126
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Jan 9 2013, 11:45 PM
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QUOTE(Human Nature @ Jan 9 2013, 11:21 PM) i am waiting for free gifts  What's the Gift...???
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fly126
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Jan 9 2013, 11:50 PM
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QUOTE(Human Nature @ Jan 9 2013, 11:47 PM) haha i dont know...maybe if future when new sign-ups are decreasing, they will start offering camera/bag/gps/smart tag  For Sure is $50 Cash Back for NEW Customer...
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fly126
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Jan 10 2013, 12:02 AM
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QUOTE(Human Nature @ Jan 9 2013, 11:54 PM) you see, they already come up with the points-for-cashback promo. i can wait  I'm NOT Eligibile... becoz I am GSC- exEon Bank Cardholder
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fly126
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Jul 3 2014, 09:58 PM
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QUOTE(IceLeo @ Jul 3 2014, 07:56 PM) Would like to check.. i am new to Mach CC, may i know how much do i need to spend for the first sweap before 45 days to eligible for GST waiver?? Swipe Any Amount with the Card within 45 Days... This post has been edited by fly126: Jul 3 2014, 10:05 PM
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fly126
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Sep 28 2015, 01:30 AM
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QUOTE(wyen @ Sep 28 2015, 01:18 AM) If I chose the savvy package which I can get rebates for gym n health fitness. Is anytime fitness considered? Earn 2% CB from Fitness Concept, Fitness First, True Fitness, Celebrity Fitness, GNC, Watson’s, and Guardian https://www.machbyhongleongbank.com/product...ch-credit-card/This post has been edited by fly126: Sep 28 2015, 01:55 AM
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fly126
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Nov 19 2015, 02:12 AM
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QUOTE(zamnrul @ Nov 19 2015, 12:59 AM) try apply this card at pavilion yesterday but rejected. i dont have any outstanding bill...have to card wise and gold ...but plan to terminate the gold card and change to mach card.can i try reapply again maybe nex week... Why U keep on Rushing to get other CC as U just have RHB, HLB CC's they may think you're in Desperate need of $$$...  Wait 3-6 Months later baru apply again This post has been edited by fly126: Nov 19 2015, 02:14 AM
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fly126
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May 23 2016, 02:07 AM
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QUOTE(fruitie @ May 23 2016, 01:21 AM) I just noticed my card's expiry date is shown as 03/22 in Hong Leong Connect when my physical card that I'm holding is 03/20.  Looks like they have sent out a new card for me? I didn't receive anything from HLB though. How about you guys? Received My Renewal GSC card with Expiry date: 05/21 on April but No Trace of my Supp card, yet & Last weeks, just dapat the PIN & Pay Essential CC with expiry date: 04/21 + 06/22 (Prinp+ Supp) I think they sent out our CC separately batch by batch , Not 2 Cards together sent to us ps. just found out the Expiry date of Supp card are different from Primary Card... This post has been edited by fly126: May 23 2016, 02:14 AM
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fly126
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May 23 2016, 08:54 PM
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QUOTE(fruitie @ May 23 2016, 02:41 PM) So frustrated calling HLB CS, keeps asking me to insert my telephone banking PIN which I have inserted and I only retain one set of no. for all my banks' telephone banking and keeps telling me wrong. Fine, I inserted second time and still wrong. Can't it straight help to forward to CS?  dah OK already...??? key in your CC no. 1st & follow by telephone banking pin or press 0 talk to CS... This post has been edited by fly126: May 23 2016, 08:55 PM
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fly126
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May 24 2016, 08:50 PM
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QUOTE(fruitie @ May 24 2016, 08:11 PM) Mine was sent out last week and until today still not sure where has it gone to... According to HLB, they said they sent using snail mail, correct? I doubt they will use Poslaju like what UOB did to me and sent it to my office address.  I hope it's snail mail because it was sent to my hometown address. Ya, HLB CC sent by Snail mail... Btw, My UOB Card also sent on Snail Mail checked with CS they said, dah hantar keluar on 3/5 but only today baru sampai...
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fly126
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May 24 2016, 09:18 PM
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QUOTE(fruitie @ May 24 2016, 08:53 PM) My UOB is probably because I'm in their Customers from Hell list.  Nope, you're UOB "Most Dearest Customer" that's why they have Invited You go for TWG High Tea. This post has been edited by fly126: May 24 2016, 09:21 PM
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fly126
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May 24 2016, 11:02 PM
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QUOTE(fruitie @ May 24 2016, 10:12 PM) I think none of the banks will inform though I also hope for it... Citibank got sms to inform me on My Pin & Pay card Sent-out.
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fly126
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Dec 12 2016, 12:55 AM
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QUOTE(cCyyCc @ Dec 11 2016, 08:03 PM) Good Evening, Would need sifu advise, does the Cash Back gave rebate to the pharmacy purchase (assuming got take the Health & Fitness category) based on the MCC or based on specific store only such as Watson and Guardian? Does new start-up pharmacy such as Health Lane qualify for the cash rebate under the pharmacy? Appreciate your kind advise, Many Thanks. smile.gif Not All, Cash Back can earn from Certain pharmacies Only You can refer to the T&C below for Details... HLB Mach Credit Card T&CThis post has been edited by fly126: Dec 12 2016, 12:56 AM
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fly126
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Jan 2 2018, 01:17 AM
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QUOTE(cnvery @ Jan 2 2018, 12:11 AM) I have one question to clarify. If I selected Trendsetter Package ONLY (No add-on for other categories) for MACH credit card, if i make purchase on Groceries (AEON) and Online (Taobao), will I be entitled for 0.2% cash rebate for this two categories as mentioned in point 4 of https://www.machbyhongleongbank.com/product...ons/credit-card? Yup, jz 0.2% Cash back on Non-Selected Categories. This post has been edited by fly126: Jan 2 2018, 01:32 AM
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