QUOTE(h11g @ Jul 12 2012, 04:19 PM)
I think you don't understand my question. You mixed up your customers, and you apologized. Fine with me. And your colleagues sent me an email that contained a BIOS, what if because of mixing up between customers you sent me a wrong BIOS, what will you do?
I am sure your future or potential customers wants to hear from you regarding this. Will you just apologized and move on?
You don't have to divert the attention to Sager Notebooks every single time, because I am sure it is not them who mixed up the customers profile.
Well it seems a bit confusion here, let me explain in total.
At first when you dropped me a pm and I totally couldn't remember which customer you are so I said I "personally" think it's a Clevo BIOS.
But I actually replied your inquiry last year that your laptop is a Sager laptop, but we didn't expect you would ask the same question again. If you are free you can go back V3 thread and check that, the reply's still there if I am not mistaken.
Sorry if I couldn't remember you, there are at least 4 different ppl drop me a pm everyday.
We emailed Sager a few times and they claimed that your unit is a Sager unit, they sent us a BIOS which is dedicated to your laptop, that's why we suddenly remembered you and claimed that's Sager laptop afterwards.
Every support email we sent to Sager contains the serial number of your machine, you won't go wrong with that, nor installing the BIOS of other customers. We did ask your serial number in pm, right?
Well this isn't related to the issue, in my opinion Sager determines the BIOS with style note logo, and we sent the BIOS based on their judgement, that's all.
This post has been edited by Prince J: Jul 12 2012, 10:18 PM