Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138
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 Jul 20 2012, 03:19 AM
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#1
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Junior Member
47 posts Joined: Mar 2011 
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hello guys...MAXIS 10M
i cannot access some websites... such as www.ip138.com and the same ip with its(www.315che.com)(www.hunantv.com can be visited because it has mutliple server with ip) other example... 1000eb.com and i tried with proxy...they are good working...so i think the problems is on maxis.. i have subscribed Unifi either...unifi working very well on those website...!!! what s the problem? |
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Jul 20 2012, 12:22 PM
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#2
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Junior Member
47 posts Joined: Mar 2011
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QUOTE(pisanq @ Jul 20 2012, 09:47 AM) It shouldn't be, because Maxis DNS can resolve that hostname without problem.  Can you see any error message shows by your web browser after you can't access those sites?  QUOTE(clawhammer @ Jul 20 2012, 05:04 AM) It might be Maxis default DNS which is not resolving these websites. Try and change the DNS server to 8.8.8.8 (I'm able to view the sites you mentioned by changing the DNS). i have tried to change DNS either, even the router default DNS...to 8.8.8.8 or 8.8.4.4i nslookup and ping the server ip...timeout... does ip matter with this? mine is XXXXX@home.maxis.com.my my ip start from 14.192 |
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Jul 20 2012, 01:17 PM
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#3
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Junior Member
47 posts Joined: Mar 2011
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QUOTE(pisanq @ Jul 20 2012, 12:42 PM) If you can't ping 8.8.8.8 means your internet connection is not connected/having issue. Please submit support ticket to Maxis Customer Support via email customercare@maxis.com.my stating your issue with your Maxis FTTH account number. You may post to their forum also@https://forum.maxis.com.my regarding your issue. sorry for my bad english...i mean that i cannot ping the ip138.com ip... |
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Jul 21 2012, 01:28 AM
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#4
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Junior Member
47 posts Joined: Mar 2011
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QUOTE(vodafone @ Jul 20 2012, 04:42 PM) I know not all Maxis FTTH users experience this problem as I could surf other websites without any problem just certain websites especially those with IP starting with 61.*.*.* The connection is not down nor disconnect at that time as I'm actively surfing on other websites (including lyn.net) at the same time trying to load www.yesasia.com. Besides, already tried restarting modem, router and doing disconnect and reconnection but problem still persist. Quite troublesome for me as this issue happened since this Tuesday, before that no problem at all. Contacted Maxis CS and awaiting their reply on checking this issue as their side also no problem accessing that website. Thanks for your suggestion. QUOTE(ckh83 @ Jul 20 2012, 08:43 PM) I already post my issue and capture screen to maxis forum. Call customer service listen 5 minutes music nobody pick up. But previously i can access those site. haiz. seem like time to time, more issue coming. QUOTE(ronnie @ Jul 20 2012, 06:21 PM) My access to YesAsia.com also not possible. Besides those...i still face some website can be visited...but slow until the template of website changed to text..Direct Downloads from FileFactory Premium not working too  Replies to LYN always shows disconnected anyone face this too?? examples: www.verycd.com www.dbank.com they all are china websites....found one more site bbs.aptx.cn cannot be access.. what can we do??? can public ip fix these problems? |
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