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Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138

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jerrycyk
post Jul 12 2012, 12:10 PM

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QUOTE(aeiou228 @ Jul 12 2012, 11:14 AM)
Thats usage limit. Not related. Call 123 to check your free minutes assignment.
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Yup, I think everyone better call and check.

I just called and they put me on hold for 15 minutes then come back "we will call you back".

They call back "Sir, we have now link your 150 minutes call to your mobile phone. You can now enjoy your free minutes talk time". WTH!!!! shocking.gif rclxub.gif
jerrycyk
post Jul 25 2012, 12:16 PM

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Anyone change their voip number? Any problem encounter?
I requested for a change. Number changed, voip can receive call but cannot call out.
Been complaining in the maxis forum. CS keep on telling me we have made attempt to call you but cannot get you. vmad.gif

Any solutions from bros here?
jerrycyk
post Jul 25 2012, 02:33 PM

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QUOTE(pisanq @ Jul 25 2012, 12:54 PM)
What is the status inside Thomson router under telephony section? It should shows status OK and registered OK
My experience changing VoIP number very smooth, request hari Rabu hari Sabtu dah boleh pakai new custom number

Status & Registered
user posted image
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Pls update URI, Username & Password for new VoIP number
user posted image
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Ya, that is what i did. Able to change the number and status show ok, registered show ok. Problem, cannot call out. Sigh!!!

Saw your posting in maxis forum and quote your posting in maxis to boom the CS. blush.gif but no help also.

Anyway thanks for the info. Will try to reconfigure again tonight.

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