I Receive a appointment call that Today 11.00am 27/07/2012 TM + Maxis Technical will come to check my Maxis Home Fibre.
Around 10.45am have Two TM Technical come and LOOK AT my TM Modem only... Then one of them ask me whether when the internet line Disconnect ..Did the modem light blinking ..I tell him No ..Both of the TM Modem and Maxis Router Look Normal only. Then he say ..Then That’s Not TM Problem Anymore ..Coz TM Only Support until the TM Modem only ....I got to wait for the Maxis Technical come ..Then they leaving.
About 11am something Maxis Technical come..I tell him that the TM Technical already come and leaving ... Coz they say that until TM Modem is .O.K ...So that NOT TM Problem Anymore. So he call back Office ask for the TM Technical H/P number..The TM Technical Tell him the same story also. The Maxis Technical call back Office ask for Rearrange the TM Technical to come again...but been told that will be after 2.30pm..But the Maxis Technical have another appointment at 3.00pm..so he have to leaving and he tell me that someone from Maxis will follow up about this.
About 2.42pm..There TM Technical come..One on them unplug the Fibre Cable from TM Modem and Check with the Fibre Test Equipment ...Another TM Technical see the reading and say ..That’s Why Always Disconnect !! ..Then the TM Technical which holding the Fibre Test Equipment continue to Test the Internal Socket which near the wall and get another reading..Then the TM Technical which say (That’s Why Always Disconnect) say plug back and Test. After few minute ..the internet connect again..then they say ..O.K What ..Can connect ..No Problem!!
Then they ask me that How many PC I use for that Maxis Home Fibre.. I tell them only one...But I Plug in the LAN output to my Linksys SD2008 Gigabit Switch..Coz I want to link with another network PC that using Streamyx. Then they tell me that I Can’t Doing this..Coz Streamyx and Maxis is NOT MATCH!! ..That Why I keep getting Disconnect!! I tell them ..I Been using this Since long time ago .. Streamyx + Jaring + UniFi ..All modem LAN out > To my Linksys SD2008..No Problem what!! They say Cannot ..You Need to use Direct Connection ..Can’t link to Streamyx true the Linksys SD2008 Switch..If UniFi...NO Problem..Coz Same Company. I tell them ..O.K ..I will try to use Direct Connection ..Only Use one PC for this 10M Maxis Home Fibre. They leaving after that..and ask me to call Maxis If I Still have any Disconnection Problem.
But After I’m Using Direct Connection... I STILL FACING THE DISCONNECTION PROBLEM!! Picture Maxis Error 43.jpg , Maxis Error 44.jpg , Maxis Error 45.jpg is Prove that Direct Connection also having the Disconnection Problem!! That Mean That Mather f***er TM Technical .... Talking SHIT..Streamyx Can’t link with Maxis by Switch..Ask him to go back to CHEAT his Grandma or Grandpa...What I has Facing Before is ...When UniFi have Problem ..It will make the Networking ..ALL TIME OUT!!
I FEEL that TM Technical Treat UniFi user as FIRST PRIORITY ... Other ISP user which using their port just Simply give out a STUPID REASON to close the case!!
Can Someone tell me that ..What Should the Reading for Get a Stable Fibre Connection??
THANKS!!
Attached thumbnail(s)