Managed to install maxis ftth on tuesday afternoon.
Installation time was set to 230pm. My place its a condo with the standard guard house.
Maxis called me the day before to reconfirm again.
TM contractor arrived at 2:15pm, directly go to my unit and start to configure the hsbb backbone. Their job completed around 3pm and Maxis contractor haven't reach. TM mentioned that they dont have the Maxis installer contact number.
I called Maxis Helpline to inform that they have not arrived. Told me to contact them back if the installer didnt come within 30 mins.
Then TM contractor start to call their centre to get the maxis installer number. Got the number but seems unreachable. Finally the maxis installer manage to contact TM contractor and TM told him that his side is done. Apparently, Maxis installer has been waiting for the TM counterpart to arrive at the guard since 230pm. But TM has already arrive since 215pm and directly go to my unit.
Maxis installer proceed to install ftth. He mentioned that he's new (within 2 weeks of working as installer)
I can tell that he's not up to par in terms of installation. He's having difficulty in setting up. But eventually manage to get it done within 1 hour.
So total time to install = 2 hours
Major problem: They don't have each other contact number.
Overall, quite satisfied with the speed.
Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138
Jul 26 2012, 01:51 PM
Quote
0.0384sec
1.39
7 queries
GZIP Disabled