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Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138
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IccyAsd
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 Aug 5 2012, 03:22 PM
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Enthusiast
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Guys do you all have problem with the Thomson TG784n idling 2-3 times a day ? (24 hours)
The connection will work just suddenly it stops working sometimes you will see a sec of red light showing dc then it will connect back & resume (dc from playing d3)or it will just idle still blinks like normal but you cant browse or anything, waiting 1-5mins wont solve the problem only restarting the thomson router.
oh btw im using public IP with google dns.
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IccyAsd
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Aug 5 2012, 10:24 PM
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Enthusiast
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QUOTE(pisanq @ Aug 5 2012, 03:55 PM) I'm having this exact issue before, my connection idling I can't browse ping to 8.8.8.8 timed out Thomson status page show my eInternet still connected. Every time it happens I need to go to Thomson page and click Disconnect and click Connect again under the eInternet. Power off and power On Thomson also helps to recreate the internet connection. After reporting to Maxis Customer Support, they ask me to do configuration reset by pressing reset button on the Thomson router (small hole) and reconfigure my router again with the login ID, password, telephone ID and telephone password. After this "master reset" the issue was gone and my connection to the internet never disconnect like before. The only issue left after that reset is I can't access Thomson as Administrator even using Access Key as password at the bottom of the router.  hmm so what about if i do a master reset, then i restore configuration settings (user.ini) ? would it work ? |
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IccyAsd
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Aug 7 2012, 11:53 PM
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Enthusiast
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im also facing intermittent disconnection issue, already posted at maxis forum this morning but so far no ppl layan me yet....
edit: already tried doing master reset, problem still same.
This post has been edited by IccyAsd: Aug 7 2012, 11:53 PM
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IccyAsd
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Aug 9 2012, 09:45 AM
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Enthusiast
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this sucks so much while playing online game ....
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IccyAsd
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Aug 11 2012, 04:32 PM
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Enthusiast
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i just got disconnected (still green light) 3 times in a row in 10mins....after connected i cant browse a single site until mylaunchpad came up then i could start browsing... wtf
This post has been edited by IccyAsd: Aug 11 2012, 04:58 PM
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IccyAsd
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Aug 11 2012, 07:02 PM
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Enthusiast
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please explain "the underground hole was Sumbat" They need to hack and get the cable from outside" ? afaik all cable comes from outside....they have underground cables?
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IccyAsd
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Aug 11 2012, 09:28 PM
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Enthusiast
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QUOTE(erictanyh @ Aug 11 2012, 07:37 PM) Please refer the photos... the open gate is my house. They opened the concrete and tried to push the cable from there into my house near my door entrance. From the picture it looks like this is outside your house, you should not be paying for the extra cost. You should call maxis let them know about this issue or alternatively you can try the standard installation as in from roof top? I do not have that concrete infront of my house. |
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IccyAsd
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Aug 14 2012, 09:30 AM
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Enthusiast
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Any one still experiencing constant dc or idling? connection still up but cant browse
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IccyAsd
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Aug 14 2012, 12:50 PM
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Enthusiast
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@feizaiII currently there is no thomson replacement router with phone port in the market
@edwinlcw most of our maxis home fibre installation comes with a min of 3 person, 1 from maxis 2 from TM.
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