be warned though, it might be a sign that your thomson router is failing..



btw, i noticed last night (around after tarawih time) the connection was a bit erratic (sort of the 'danieltay' problem). E.g. i had to reload 3 or 4 times to get gmail to load, and even lowyat takes quite some time to get connected. My dreambox (which requires a stable line with good latency) was fine though. I was only online till 1 am so dunno what happened later on, everything switched off by then. I can only assume that Maxis are indeed doing their maintenance work and things are only going to get better, if not worst

This morning it's business as usual though

Is it up now ?

Anyone notice connection yesterday very bad? Normally I could load any page without any problem, but yesterday it took age to load some local web like Lowyat and Cari etc.

But Speedtest.net still show 10Mbps omygod.... The connection become normal after I woke up around 5am.

Maxis is doing their maintenance during the graveyard hours... at least until 31 August 2012. It's to give better performance for all users in the future.

I got concentrator not reachable error now....

I got call from maxis for home fiber installation, but they said the thomson is out of stock. So even after installation I still can't use the internet.

Anyone having same problem?

Ya mine too, I think started around 10pm or so.

same with me then, as i stated a few posts up...

i don't mind these problems as long as they are really doing maintenance/troubleshooting work (and not because of another unsolvable problem has cropped up), and as long as it's not happening every month for the next two years

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Added on August 10, 2012, 9:59 ameveryone due for installation are having the same problem. let's hope you get a better router brand/model than we did

This post has been edited by jetwash: Aug 10 2012, 09:59 AM

Ubuntu, one of the many Linux distributions, is a great torrent to test you p2p speed since it is hosted on dedicated servers. It will max out your internet connection within a few minutes (10-15 on average).

Download the torrent file on this page...
http://www.ubuntu.com/download/desktop/alternative-downloads

This is what I've got through my Maxis FTTH


You can see the different between a good torrent file and other torrent file.

Cheers!

This post has been edited by hasyrein: Aug 10 2012, 11:06 AM

as long as your file is well seeded with an excellent seed/peer ratio, you will get the maximum speed

Yesterday night was the better connection days since installation cos no disconnection at all. It was smooth sailing all the way.

Wonder whether is has to do with the maintenance work being carried out by Maxis.

On the new handset that you want to add to the Aztech base station, go into its menu, and select "register" handset (the steps vary from phone to phone so I can't tell you exactly what you need to do). You then need to enter a PIN, 0000, and then after around 2-3 seconds, pull the power cable out from the back of the Aztech base station. This is because the base station does not have a separate button to pair with new handsets. Your new handset now may or may not beep indicating that it has successfully registered with another base station. In the case of the Philips SE171, it registered itself to the Aztech base station which it calls basestation 2 (I'm assuming basestation 1 is the Philips basestation).

Quite simple process really...

u mean we no need to connect the phone to Line 2 at Thomsan Router?
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Router(Line 1) ->Aztech DECT )))) Philip SE171

)))) = radio wave
-----

Same issue here, all fine this morning though.

Hi, actually Maxis is no stock for Modem or router ..??? As my wife said the CS mentioned was modem... but some users here said was Thomson router...?? Thanks.....

This post has been edited by erictanyh: Aug 10 2012, 02:28 PM

I just can't stand anymore. Had my FTTH installed about 3 weeks ago and everything was just fine except the intermediate disconnection/session hanged and auto redirect to 'MyLaunchPad'.

I need to go into thomson router page almost everyday to disconnect/reconnect the session back because it will hanged everyday and never last more than 24 hours And since this tuesday it's getting worst, it automatically disconnected everyday between 2am-4am and no matter i tried to reconnect, or even hardware reset the router and configure settings back it just won't work. And magically after 4am connection will auto resume like nothing happen before

Called CS this morning and tell them i can't stand anymore and they treated me like I know nothing bout computer Told them to logged the case straight away and get their technical to fix my problem, and spent almost a hour with them finally got my case ID...wonder how long will their technical call me back and goes back to those routine basic check up again.

I worked as CS before and I hardly will complain unless the service is ridicules to my point, and well done Maxis you are the 1st to force me made such formal complain in M'sia! Guys, just lodge the complain otherwise they will never hear us and thought M'sia consumer will accept everything including their attitude and way to run business. This is still a lawful country and I believe only by doing things in formal and at least they will react when the authority kicks in.




Attached thumbnail(s)

nice 1!

yup, it actually started about 5pm yesterday... i check 8pm it's becoming worst... at night until 3am still the same... then about 5am i try ok already

it has problem especially with foreign website... the webpage loading is completed but nothing come out in the browser... hope it's maintenance work but i am worry now to be honest... it looks as they started to implement some processes yet again for web browsing... now i still notice some webpages will take longer than usual to load with the "sending request" at the bottom screen... something is not right... damn it! not sure why they want to implement the processes for web browsing... it was smooth sailing for only one week!

the old, white thomson router is phased out already, that is why no stock... too bad we're going to get the same brand, thomson router but this time in black box, new model... i guess they are now doing some testing for the new thomson... heard it would be available somewhere september

honestly, if i can turn back the clock, i'll stick with my streamyx for good... the maxis ftth is constantly having problems, it makes you worry too much especially when you rely on the connection for work purposes... but now it's too late, so i can only move forward and hope for the best

This post has been edited by danieltay: Aug 10 2012, 03:34 PM

Well, from Maxis forum, it says maintenance is ongoing until end of August, so those midnight outage most probably due to the upgrading work.

Which webpages is slow to load? Could you give some example so I could test as well.

Thanks.

Hey, i installed maxis FTTH last saturday. Till today still haven't register at launchpad. Must I? Till today i have not encountered the mylaunchpad redirection issue raised by most users. Is it possible that once i registered, the issue will manifest itself?