Which website did you try to browse? I never had "redirect to mylaunchpad" issue during browsing with Maxis FTTH

Diagnostic result:

Load balancer: 58.71.243.249 & 58.71.243.129


Ping test (1000 packet count): 0% lost


Details: Greenwood, Gombak. Landed house. Public IP
BTU: Alcatel


Issues:
1) Download speed from rapidshare.com going down to 0kbps after reaching 500kb size
2) Internet sometime disconnect but Thomson router didn't show it was disconnected. So the auto-connect on disconnect function didn't work.

Normal price for Maxis FTTH 10Mbps is RM218/month, so it stated perpetual discount RM100 for those who subscribe during RM118/month promotion (RM218 - RM100 = RM118)

Internet monthly fee for the first bill will be pro-rate starting from the date of "working and usable Maxis FTTH" installation to your billing cycle date. Eg.:

Installation date: 7th July 2012
Billing cycle date: 14th July 2012
Pro-rate bill amount: (14 - 7) / 31 * RM118

Hope it helps, tq.

Today I can download from rapidshare.com without any issue even the completed download size already reaching 500KB. The speed very stable at 30KBps using free rapidshare account

You need Analog Telephone Adapter (ATA) with 3 telephone ports so that you can connect all of your 3 phones into that adapter and connect that adapter into Thomson VoIP phone port.

Reference http://en.wikipedia.org/wiki/Analog_telephone_adapter

Easiest way, buy ATA with 2 telephone ports and connect your 2 phones into it and connect the ATA into Phone1 port at Thomson router. For the third phone, you have to use the stock Maxis FTTH phone plug into the Phone2 port at Thomson router so that you have 3 phones all connected in your house (2 existing phones, 1 Maxis FTTH phone). Don't forget to configure your Phone2 port at Thomson router before you can use it. tq

This post has been edited by pisanq: Aug 4 2012, 05:11 AM

I'm having this exact issue before, my connection idling I can't browse ping to 8.8.8.8 timed out Thomson status page show my eInternet still connected. Every time it happens I need to go to Thomson page and click Disconnect and click Connect again under the eInternet. Power off and power On Thomson also helps to recreate the internet connection. After reporting to Maxis Customer Support, they ask me to do configuration reset by pressing reset button on the Thomson router (small hole) and reconfigure my router again with the login ID, password, telephone ID and telephone password. After this "master reset" the issue was gone and my connection to the internet never disconnect like before. The only issue left after that reset is I can't access Thomson as Administrator even using Access Key as password at the bottom of the router.

It's no point if you do backup of user.ini then do master reset later restore back the same backup of user.ini which is created before master reset.

My suggestion is create a backup of user.ini first then do the master reset. After that do fresh setup for Thomson router using the setup wizard from Thomson web admin panel. If anything goes wrong, you may restore back the previous user.ini from backup you created before.

Please take note, after the master reset you may or you may not able to access to Thomson router as Administrator anymore even you are using the same Access Key as the password. tq

This post has been edited by pisanq: Aug 5 2012, 10:34 PM

Will try to login again after next reboot, currently still connected after using setup wizard without any disconnection. Need to reboot outside peak hour to minimize the downtime impact.

Now I can login back as Administrator using Access Key after a reboot. Doing master reset need at least a reboot so that you can login back as Administrator

I concurred as you said, no P2P or any hosting site blocked so far. My download with Rapidshare is great now. My torrent also still get maximum speed 1.2MBps. For your video streaming issue via youtube, did you test with other streaming website like break.com tonton.com.my etc? Maybe you need to upgrade your flash player plugin for your web browser.

This post has been edited by pisanq: Aug 6 2012, 06:46 AM

Landed. Thomson at 1st floor, laptop/smartfone/iptv all around 1st floor & ground floor.

No disconnection at all, unless I click on disconnect/reboot the Thomson router.

It never reach 48 hours mark yet because I reboot this morning after sahur to get access to Administrator account. The longest connection uptime before reboot is 1day 19hours++. I will monitor the link and let you know if it can pass the 48 hours mark or not after this. tq

I'm also existing Unifi user, during installation the TM team didn't give new modem. Maxis team just connect their Thomson router to existing TM modem at port LAN 2 (Unifi router connect to port LAN 1) and complete the installation.

This post has been edited by pisanq: Aug 7 2012, 11:34 AM

My user.ini for reference (masked version for those who want to compare with their)
User.ini

my longest connection uptime so far is 1day 19hours++, still 4hours++ before Maxis cutting time

i don't have slow download upload issue
direct download 1.2MBps http://mirror01.th.ifl.net/releases//preci...erver-amd64.iso
torrent download 1.2MBps http://releases.ubuntu.com/12.04/ubuntu-12...386.iso.torrent

My eInternet connection uptime reach new record, previously 1day 19hours. Now:

Hopefully can reach 2days (at 8:20am today) before it auto renew public IP
p/s: data transferred already reaching 145GB within 48hours, how would quota 100GB/mo will be enough soon lol

This post has been edited by pisanq: Aug 13 2012, 07:53 AM

i overuse 100GB quota every two days and my speed never been throttled either for http, ftp or torrent

Let me test frm my end tonite. May I know any specific time/hour pls?

I never have this slow issue after subscribing to Maxis FTTH, even never face it during my UniFi VIP5. Perhaps its only affected some of the subscribers.

This post has been edited by pisanq: Aug 15 2012, 09:23 AM