What a load of bull. Now I feel the need to attach our entire conversation throughout the two years through PM right here on LYN. Do check it out.

It "seems" it has been "redeemed"? What a vague connotation. They themselves said that they would have a "collected" brand stamped on receipts for collected consoles. I'd imagine that they would take and keep/get rid of the receipt once consoles are returned though. But nope,  I still have the "invalid" receipt, still pretty much in the same condition as when it was handed to me, except with the inevitable kedut2 after two years of course. It's really unbelievable how they claim the receipt to be invalid; even hinting that it's not theirs when their stamp is clearly visible there. In case someone brings it up, yes there are no phone numbers on the receipt I have, but I remember writing the phone numbers and my name on a plain paper which they kept together with the PS3, and handed me this receipt instead.

And now what bull is he spewing? As far as their records go the console has been sent back to them 2 years ago? When barely 11 months ago (note the date from the PM: Aug 6 2011) they claim that it's still pending from Sony Singapore? Such incompetence.

Regarding the other person with a similar experience, apparently he's also received the same excuses from them "will call you back lol" but never really get a call back. Everytime have to go to the shop to check for himself. It's disappointing, really, it's a nice shop in a nice place, but they can't even live up to their tagline "not cheap not fast but will be reliable lol". Yes. Very, very reliable.

Anyhow, thanks for the effort Apis_LuaLua, sorry a mod got dragged into this, but I did PM him and never got responses, didn't even bother to reply here, need a mod PM baru mau reply... Sigh.

This thread reminds me of my xbox as well. xbox had died on me last time, bought from a reputable shop in LYN as well. As system was modded, warranty was not valid anymore so I read about playtime and they said bring in the box for them to take a look.

give receipt, called every 2 weeks, said not fixed yet. After 6 months, told us can't be fixed and when i went to collect the unit for scrap to  sell in LYN, they have already disposed it outwith calling. This is very unethical. It's the workers i suspect. might be repairing it behind the bosses back and sold to other members and told us it's disposed after playing the dragging game.

funny...if ur item is under official warranty, y did u go straight to sony sc instead of through an agent(shop)?

and y did they need to send it back to singapore? my guess is u got a grey set...