:Va so their solution is to just give us optional replacement parts.

While I suppose it's something (at the very least) I can't help but feel that this could have been handled much, much better on GSC's part..

"Both the "Mic Stand and Shovel Parts Set" as well as "Pigtail Joints x 2" will be sent to all customers who purchased this figure in accordance with the quantity of figures that they ordered. "
.....so you're not fixing the shoddy transparent hair GSC? Might as well draft an email about wanting replacement twintails now.