Jan 26 2015, 12:36 AM
QUOTE(brian_chai @ Jan 25 2015, 10:00 PM)
TS, my question to you is why you always break your promise to your customer especially your delivery time... Please share with us here! You don't dare to personally call me to resolve this issue? Plus you have not fully commit what u have promised me in the 1st place. Where are the mi keys u promised? It's missing from your delayed delivery set by yourself!
Please this time no bull shit excuses blaming the courier service never come and pick the items up. Your were wrong by all the delays which those due dates was set by no other than yourself.
Hi, Please this time no bull shit excuses blaming the courier service never come and pick the items up. Your were wrong by all the delays which those due dates was set by no other than yourself.
Tracking status showed that you have already received the item on Saturday.
Glad to know that you have received it.
Again, we apologize and sorry for delay of the item, and we do keep sending e-mail to update you regarding this, we said sorry in almost every email we sent out to you. and no other shop could ever give you such expensive gifts as requested. we are not saying that we didn't do anything wrong, we admit the mistake, we are really really sorry for the delay that's why we have decided to pull it through even though each unit delivered to you means a lost of around 1k each unit, i think you know how much it cost to deliver all these tvs overseas and costs involved in return and re-deliver well, that's why you had never decided to cancel/refund when we have told you there is unexpected delay, which we wish it did not happen. sincerely apologize once again for everything.
now that you have received the free gifts, we really hope that you are satisfied with it. we hope that we have fulfilled our responsibility for this deal, other than the delay, really really sorry once again. since you have received, appreciate if you could accept our apologies. cny is coming and there are a lot of things for us to handle for import matters from china, we know this is not an excuse so we have tried our best to keep you updated. its not easy, many customers and orders to keep track. So here we would like to ask for your forgiveness once again, we know you have been kind to us and we would like to ask for your kindness and forgiveness this time again.
sorry. thank you. happy cny to you. may you and your family enjoy the cny this year. thank you.
Tracking Shipments
Track | Back
Detail result for Tracking No :
Date Time Process Office
24 Jan 2015, 11:12 AM Delivered PPL CHERAS
24 Jan 2015, 8:12 AM Delivery process PPL CHERAS
24 Jan 2015, 12:09 AM Arrive at delivery office PPL CHERAS
23 Jan 2015, 10:32 PM Dispatch out from origin station PPL CHERAS
23 Jan 2015, 8:57 AM Posted over the counter PPL CHERAS
This post has been edited by sweet_carte: Jan 28 2015, 10:03 PM
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