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> Lazada~ who experienced tis online shop come in~, or who knows anything about tis, legit?

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reeve-826
post Sep 4 2013, 08:55 PM

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I make an order at lazada website, because one of their product is 70%, and i was done payment. But i received a called from their customer service, they said system error on price. They want to refuse and cancel my order. Is this consider as missleading issue(commercial crime) of price in their website? cheat people?

Definately dissapointed with LAZADA! i feel like been cheated.
reeve-826
post Sep 4 2013, 09:29 PM

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QUOTE(noien @ Sep 4 2013, 09:22 PM)
u din complain hard enough. system error is their problem and not urs
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Yes, i'm complaining in their email and feedback, still not response yet. What should i do?

This misleading issue consider as commercial crime ? how am i make further complaint?

Even i write in their website, will not appear unless they approve our comment.
reeve-826
post Sep 4 2013, 11:00 PM

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QUOTE(noien @ Sep 4 2013, 10:48 PM)
did u phone them and complain?
talk to their bosses instead?
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When i received a called about the order cancellation. I'm reject their cancellation of my order, since this is not my problem. Because I placed order according to the off price at the time, no matter what error they face. I request them, i want talk to manager, he said, okay, now i cancel your order, i will ask my manager call back within today. But, now still no received any call.

He said, even asked manager, will still cancel my order. We unable proceed your order.

This post has been edited by reeve-826: Sep 4 2013, 11:06 PM
reeve-826
post Sep 5 2013, 05:35 PM

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QUOTE(noien @ Sep 4 2013, 11:24 PM)
i din trust them when they say they are calling me back
just don make them cancel the order. if u are using a land line. calling to their CS would be free.
just call every now and then.
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They already cancel my order ! Too dissapointed.

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