First off let me start by saying that I am in no way affiliated with this company, merely sharing my experience.
I just bought a PS4 on Lazada, decided to give it a go despite many negative reviews because it had the COD option (which seems relatively safe since I won't lose anything) and I had a discount code which made it really cheap. Placed my order on Wednesday night (Around 11.30pm) and received an email saying that my item has been shipped and should arrive within 2-4 days on Thursday.
I expected to receive my package on Saturday or Monday as they apparently shipped it out after 5pm. Imagine my surprise when I received a phone call from the delivery guy from Ta-Q-Bin the next morning saying that he's arriving within 5 minutes. I did ask him whether I could inspect the items first but he insisted that I pay first and settle any discrepancies with Lazada. I was slightly put off but thought that maybe it had to do with some customers returning/refusing to accept the items lol. Fair enough, I paid him the cash and he released the item to me.
My PS4 arrived in good condition and everything works fine, however I am very disappointed that even though the page definitely stated "SEA Warranty", the set I received is from Hong Kong and the warranty isn't covered here in Malaysia. The barcode sticker (put on by Lazada I suppose) also mentions it as "PS4 Glacier White (SEA Warranty)". I suppose it's something that I can live with though so I'll just leave it at that. After all the price is really low lol.
TL;DR : My first experience with Lazada went relatively well, received my item within 2 days of ordering. Item received does not match description 100%, although it is in good working condition. Always opt for COD for peace of mind.
Lazada~ who experienced tis online shop come in~, or who knows anything about tis, legit?
Feb 14 2015, 09:24 PM
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