I bought a phone from them when it was a hot item. Delivery was okay, 5 days + free delivery. Package was nicely sealed with lots of the styroform bubble things. Everything checked out fine.

Only one thing i don't like about this lazada is that the company don't communicate with their delivery services, payment vendor, etc... I pay through maybank2u but they call me the next day in the evening to ask me if i paid... then one 5days later they call me say that they got problem with their supplier and said the item will be delayed a few days. I was like WTF! But guess what, i went home the package already delivered!