What do you normally say to a friend who recently faced the death of their loved ones?

Some people would say takziah my condolences I'm sorry etc but that hardly makes them feel any better right?

Did you say the takziah words just for the sake of saying?

Haha that's what I usually do. I feel like I don't have the right to say anything to them since I never really give much attention to their life before. So I just shut myself up.