i'm afraid they took long time to change the screen for me.. or the people in service centre will give a replacement phone?
Samsung Galaxy S III I9300 Official Thread V7, VooDoo Sound......Y U NO out yet
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 Jun 10 2012, 04:52 PM
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#1
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Junior Member
181 posts Joined: May 2006  
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i got 1 Red Dead Pixel in screen... should i go for warrany or i shall not bother it?
i'm afraid they took long time to change the screen for me.. or the people in service centre will give a replacement phone?
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Jun 10 2012, 05:16 PM
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#2
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Junior Member
181 posts Joined: May 2006
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QUOTE(Kevin_Low @ Jun 10 2012, 05:11 PM) HOW I LOOK AT IT, IT IS ALL RED, how you determine it has a dead pixel? Show other picture please. erm i don have a better camera that can do a proper macro shoot yet. all i'm able to do is to crop the picture .  hope you can see it. it only noticeable in red color. when i did the LCD test on *#0*#. other color are ok. |
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Jun 10 2012, 06:54 PM
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#3
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Junior Member
181 posts Joined: May 2006
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QUOTE(Kevin_Low @ Jun 10 2012, 05:35 PM) Take it and exchange it, how many days already?i meant your phone, when you purchase. i got it may 31st. just notice when i saw the post on 1st page ask us to check for the screen defect. |
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Jun 10 2012, 08:11 PM
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#4
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181 posts Joined: May 2006
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QUOTE(llk @ Jun 10 2012, 07:00 PM) Just over 7 days 1 to 1 exchange period, else may demand from the shop you brought. Looks like I can only get exchange when there are more than 2 dots. According to the warranty terms the screen for the phone is cover during the whole warranty periods but have to met the minimum numbers of defects. Thanks for the info According to Samsung LCD warranty policy as stated in their website, dead pixel policy for AMOLED is 3 pixels or more, but you may try your luck to ask SC see whether they allowed to change the LCD or not.  |
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