Will have to agree with you on this.. Unacceptable isn't, when we live in 4G era, which can give you average speed of 20Mbps & peak 50Mbps, but the speed after exceeding quota is throttled down to 384kbps. Thats less than 1% of 50Mbps.. The message they want to give is simple I think.. "If you exceed your quota, your internet will be almost useless.. so buy a new volume"

On the internet traffic.. Being in the industry and having looked at the actual stats, it is actually true that the top users actually make up most of the overall network capacity... Moving from pay-per-use to volume based charging, the profits is mainly from those who don't use all their quotas.. Honestly, there are still lots of users who use not even more than 50% of their quotas.. Smart marketing by them.. Example, I myself subscribed to 3GB/month for a 3G mobile device, but my average usage is only 2GB/month (because I want to have a peace of mind not having to go through super slow internet and top up my quota every month)... So from me, the telco is already making 1GB worth of profit out of nothing.. And imagine how much they are making these free profits at no cost from their millions of subs.. not only from unused data, but also from unused voice & text