Wanna ask, my screen suddenly has a crack on it, where is easier to go and ask for warranty, sep or celcom outlet?

it's rather serious, i think, since it ran like a third of the main screen. it appeared today though. I checked it when I bought it and it wasn't there, suddenly when I finished playing some game today, i noticed a crack on the screen.

This post has been edited by ganstream1: Jun 3 2012, 11:53 PM

do they give out a new replacement or just change the screen?

how long would it take?

I see. So is sending it to the SC the only option I have?

This post has been edited by ganstream1: Jun 4 2012, 12:05 AM

Thanks. but I'm in Negeri Sembilan, so the nearest SC for me is in Seremban. I'll try and see if they can replace the screen just as fast there.

thanks again.

Just sent my S3 to the SC in Seremban. The technician said it will take a week to order the whole thing and have it repaired. Had to pay 600 for it, which was a surprise, since I thought it would costs more, with logistics and all that.

So, I'm officially handicapped for a week. Back to old phone for now. T__T

Time to get myself a case for the phone.

Anything I need to make sure when I get the phone back?

This post has been edited by ganstream1: Jun 4 2012, 01:56 PM

didn't break it. it suddenly cracked, don't know why.





This post has been edited by ganstream1: Jun 4 2012, 02:12 PM

crack. it wasn't there in the evening, i only noticed it after i played some games last night.

the warranty doesn't cover for cosmetic damage e.g cracked screen, it only covers it if you see it when you first bought it. It's written in the warranty card.

This post has been edited by ganstream1: Jun 4 2012, 02:17 PM

Well, had to just swallow it, I guess. Maybe I'll be more careful the next time I grab a smartphone and wait until everything settles down

This post has been edited by ganstream1: Jun 4 2012, 02:32 PM

Anyone bringing in this case?



This post has been edited by ganstream1: Jun 5 2012, 09:16 AM

call them.

i think i saw someone posted about Maxis user having to register the e-warranty themselves a few pages back... something about sending Samsung email with your particulars and scan of your purchase or something.

here it is: http://forum.lowyat.net/index.php?showtopi...post&p=51935590

Anyone know where I can get Melkco jacka series flip case for the s3?

look at it from the side. if it looks the same, then i think it's not a crack.

Reading all this out of stock report is making me nervous. I wonder when will I get my S3 repaired... T___T

wrong thread.