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> Asus service center at Lowyat, is it open today?

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melforge
post Feb 24 2014, 07:45 PM

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55 posts

Joined: Jul 2012
From: Bandar Sri Damansara, Kuala Lumpur



QUOTE(aldrickgoh @ Feb 8 2013, 01:07 PM)
Where can I make a complain on ASUS ROYAL CLUB MALAYSIA service center. My laptop heatsink fan was old n slow in rpm. So I went to the service center for a heatsink replacement which they said will cost mt RM150. That fine, My laptop was working great just a bit hot.When I pass to the counter. The technician checked everything, display ...everything good. After a few day they call me saying my MBB burn no display so I have to pay rm500 more. WTF is this a scandal ???

And this is what they reaply me :
Dear Sir,

Sorry to inform that if you only change Fan and the unit won’t be able to function normally. Sorry to let you know that technical part inside unit as we cannot predict when it will spoilt . Sorry about the inconvenience caused. Thanks.
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Just report to the tribunal for service n goods..they'll u handsomely hahahhaha
melforge
post Feb 24 2014, 07:47 PM

Getting Started
**
Junior Member
55 posts

Joined: Jul 2012
From: Bandar Sri Damansara, Kuala Lumpur



QUOTE(bsa12 @ Feb 4 2014, 05:13 PM)
hi all,
I sent my nexus 7 for warranty claim in 31/12/2013, until now still under processing, and follow-up by calling and visiting the center many times. Anyone know how to accelerate the claim process from ASUS lowyat service center.
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go to this website http://www.kpdnkk.gov.my/pengguna/ttpm/pengenalan

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