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> Asus service center at Lowyat, is it open today?

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aldrickgoh
post Feb 8 2013, 01:07 PM

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Joined: Dec 2008
From: Mostly at Willayah Area


Where can I make a complain on ASUS ROYAL CLUB MALAYSIA service center. My laptop heatsink fan was old n slow in rpm. So I went to the service center for a heatsink replacement which they said will cost mt RM150. That fine, My laptop was working great just a bit hot.When I pass to the counter. The technician checked everything, display ...everything good. After a few day they call me saying my MBB burn no display so I have to pay rm500 more. WTF is this a scandal ???

And this is what they reaply me :
Dear Sir,

Sorry to inform that if you only change Fan and the unit won’t be able to function normally. Sorry to let you know that technical part inside unit as we cannot predict when it will spoilt . Sorry about the inconvenience caused. Thanks.

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