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> Asus service center at Lowyat, is it open today?

letmeeat
post Jun 2 2012, 02:07 PM


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stated online that its operating hours are Mon-Fri only... is open today? gonna drive down from klang..i called up lowyat plaze they said should be open but they can't check for me..


Added on June 2, 2012, 2:09 pmanyone can help?

This post has been edited by letmeeat: Jun 2 2012, 02:09 PM
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Orange Lunch Box
post Jun 2 2012, 02:11 PM


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ASUS Service Center – Kuala Lumpur
4-010 (4th Floor), Plaza Low Yat,
Jalan Bintang, Off Jalan Bukit Bintang,
Bukit Bintang Central, 55100 Kuala Lumpur
Email : rcmy_pickup@asusmy.com.my
Operating hours : Monday – Friday (10:00am to 9:00pm)

http://www.servicecenter.com.my/asus-malay...ice-centre-list
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girugaga86
post Jun 2 2012, 02:13 PM


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if i say yes? brows.gif
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pikacu
post Jun 2 2012, 03:06 PM


too old
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yes open, but very slow
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Magick Cauldron
post Jun 2 2012, 03:13 PM


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i tot todei publik holidei
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onthefly
post Aug 23 2012, 11:18 PM


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anybody know their phone number ??
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odin88
post Aug 23 2012, 11:30 PM


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why saturday not open ? i iz sad
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strikeuk
post Aug 23 2012, 11:44 PM


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QUOTE(odin88 @ Aug 23 2012, 11:30 PM)
why saturday not open ? i iz sad
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U like to work on saturday? I guess not, there's your answer
Asus staff no like work saturday
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why.key
post Nov 26 2012, 11:39 AM


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anyone know the contact number for Asus service center at Lowyat ?
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Bujal.x
post Nov 26 2012, 11:49 AM


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QUOTE(why.key @ Nov 26 2012, 11:39 AM)
anyone know the contact number for Asus service center at Lowyat ?
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+6 (03) 2053 5077

http://my.asus.com/Terms_of_Use_Notice_Pri...y/Where_To_Buy/

hope this help.
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aldrickgoh
post Feb 8 2013, 01:07 PM


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Where can I make a complain on ASUS ROYAL CLUB MALAYSIA service center. My laptop heatsink fan was old n slow in rpm. So I went to the service center for a heatsink replacement which they said will cost mt RM150. That fine, My laptop was working great just a bit hot.When I pass to the counter. The technician checked everything, display ...everything good. After a few day they call me saying my MBB burn no display so I have to pay rm500 more. WTF is this a scandal ???

And this is what they reaply me :
Dear Sir,

Sorry to inform that if you only change Fan and the unit won’t be able to function normally. Sorry to let you know that technical part inside unit as we cannot predict when it will spoilt . Sorry about the inconvenience caused. Thanks.
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Begench
post Apr 1 2013, 10:57 AM


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QUOTE(strikeuk @ Aug 23 2012, 11:44 PM)
U like to work on saturday? I guess not, there's your answer
Asus staff no like work saturday
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It is working on Saturday and Sunday
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badai
post Dec 9 2013, 04:31 PM


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how screw up is asus? send my phone for repair, after 1 month they said send to another company fot repair, called that company, they never received it, call back asus now they confirm my phone is still at lowyat, call lowyat, after about an hour only they pick up, and said need to check their warehouse (warehouse in 4th floor lowyat plaza?) and said will callback within 1 hour, but now already 4 hours.

this is the phone number for asus in lowyat: 0321100842.

This post has been edited by badai: Dec 9 2013, 04:32 PM
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samftrmd
post Dec 9 2013, 04:53 PM


Until die also I want to play pc game
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Asus low Yat service usually lot of people waiting. Then of cause to save cost, Asus sub the service to other service company which would hire minimum staff only. All these are mostly shaped by the competitive market.

When choosing it brand, other that price, factors like this need to be consider as well. So good luck to you all.
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donwulff
post Dec 26 2013, 05:30 PM


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Which asus center to send mother board and graphic card? Lowyat or imbi one?

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Leprodige
post Dec 26 2013, 06:03 PM


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got open
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WanShah
post Dec 27 2013, 05:25 PM


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Is it open on Saturday or Sunday? I need to send my memo pad. It just one week after I use the screen have problem. This is my first Asus gadjet and will be the last.
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SkyBeOne
post Dec 27 2013, 06:23 PM


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QUOTE(WanShah @ Dec 27 2013, 05:25 PM)
Is it open on Saturday or Sunday? I need to send my memo pad. It just one week after I use the screen have problem. This is my first Asus gadjet and will be the last.
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Yes, they open Monday to Sunday 10am - 10pm. smile.gif
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bsa12
post Feb 4 2014, 05:13 PM


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hi all,
I sent my nexus 7 for warranty claim in 31/12/2013, until now still under processing, and follow-up by calling and visiting the center many times. Anyone know how to accelerate the claim process from ASUS lowyat service center.
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melforge
post Feb 24 2014, 07:45 PM


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QUOTE(aldrickgoh @ Feb 8 2013, 01:07 PM)
Where can I make a complain on ASUS ROYAL CLUB MALAYSIA service center. My laptop heatsink fan was old n slow in rpm. So I went to the service center for a heatsink replacement which they said will cost mt RM150. That fine, My laptop was working great just a bit hot.When I pass to the counter. The technician checked everything, display ...everything good. After a few day they call me saying my MBB burn no display so I have to pay rm500 more. WTF is this a scandal ???

And this is what they reaply me :
Dear Sir,

Sorry to inform that if you only change Fan and the unit won’t be able to function normally. Sorry to let you know that technical part inside unit as we cannot predict when it will spoilt . Sorry about the inconvenience caused. Thanks.
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Just report to the tribunal for service n goods..they'll u handsomely hahahhaha
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melforge
post Feb 24 2014, 07:47 PM


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QUOTE(bsa12 @ Feb 4 2014, 05:13 PM)
hi all,
I sent my nexus 7 for warranty claim in 31/12/2013, until now still under processing, and follow-up by calling and visiting the center many times. Anyone know how to accelerate the claim process from ASUS lowyat service center.
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go to this website http://www.kpdnkk.gov.my/pengguna/ttpm/pengenalan
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bsa12
post Feb 24 2014, 09:05 PM


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QUOTE(melforge @ Feb 24 2014, 07:47 PM)
Thanks for info. But I call ASUS Menara Keck Seng for fast response.
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