The Razer Thread v16
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 May 29 2013, 11:19 PM
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#1
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Junior Member
288 posts Joined: Mar 2010 From: -Remain Unknown-   
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Hi all,
If im buying from razerzone, how to claim the warranty? Cursor not moving issue..hmm.. Can i bring it to the Malaysia Official Razer Distributor to help me claim for it or send it to razer by asking the RMA #? Usually, how long it take to get back the item to me.? Thanks |
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May 30 2013, 11:12 AM
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#2
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Junior Member
288 posts Joined: Mar 2010 From: -Remain Unknown-
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QUOTE(Everdying @ May 30 2013, 10:46 AM) yes, send back to razer by requesting for the rma ticket. Banleong representative just called me. They cannot help to send it to warranty since the item is not from Malaysia.how long depends on them, 2 weeks possibly.  So i need to send it by myself..sigh..how much la pulak the shipment..  |
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May 30 2013, 11:19 AM
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#3
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Junior Member
288 posts Joined: Mar 2010 From: -Remain Unknown-
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QUOTE(Everdying @ May 30 2013, 11:14 AM) told u already If the defect is from their side im save la..RM50 for shipment to them.. shipment should be around rm50 one way... But if the defect is from me?  Ship to me back also need to bare the cost..  |
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May 30 2013, 11:26 AM
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#4
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Junior Member
288 posts Joined: Mar 2010 From: -Remain Unknown-
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QUOTE(Everdying @ May 30 2013, 11:21 AM) afaik, it doesnt matter. Bought it there cause the discount 50%.. thats the risk u take when buying from overseas, rather than from official distributor here. just to save rm50, end up fork out rm100 in case of rma...  Now thinking of let it sit in my cabinet and buying other mouse.. haiz, 3 months of used only...  This post has been edited by ZyD86: May 30 2013, 11:27 AM |
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