Just had a really bad time with the Digi Consultants and Technicians...
Think I'll either go wear blue or just get the normal package from Celcom or Maxis when they announce.
Trying to pre-order, it says that I have a contract still running. Made a call to Digi Consultants, they say I need to pay the penalty and admin fee which is around RM266 as I have 4 months left. So I went to a Digi Centre to settle the penalty and admin fee to cancel the contract to get the pre-order.
I reach home, I try again and I get the same error. I called the Digi Consultant and they told me that the Technical Consultant can help me update my account. After the 2nd try, I finally reach them and they told me it takes 48 hours to update the system. So in other words the pre-order is already over.
Thanks to their blunder, which they can only tell me "Sorry", I have now cancelled my contract for no reason and have to wait 2 days for the status to update, which in other words I am not eligible for their pre-order anymore. They can't even help me place an order, only put a report to their "vendor" so they can fix it for me in 2 days.
That was really nice of them. I can finally move on to another network I guess?

wow that is frustrating indeed, sorry to hear your story, if i were you,i try to take it up to skmm