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 Battle.net Mobile Authenticator, as the top

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TSXzens1110
post May 24 2012, 12:06 AM, updated 14y ago

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Battle.net Mobile Authenticator

anyone did this before ? .. i cant finish the step 3 ...keep saying Invalid ID

the code i get it from my ipod touch ..US-xxxx-xxxx-xxxx <<< like this

but is still fail ...invalid ...why ?


icon_question.gif icon_question.gif
dante1989
post May 24 2012, 12:07 AM

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QUOTE(Xzens1110 @ May 24 2012, 12:06 AM)
Battle.net Mobile Authenticator

anyone did this before  ? .. i cant finish the step 3 ...keep saying Invalid ID 

the code i get it from my ipod touch ..US-xxxx-xxxx-xxxx  <<< like this

but is still fail ...invalid ...why ?
icon_question.gif  icon_question.gif
*
did u try without the "-"? im bb user.. idk bout iphone
TSXzens1110
post May 24 2012, 12:09 AM

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QUOTE(dante1989 @ May 24 2012, 01:07 AM)
did u try without the "-"? im bb user.. idk bout iphone
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yea with out the "-" ..still cannot dono why Q.Q


Added on May 24, 2012, 12:10 am
QUOTE(dante1989 @ May 24 2012, 01:07 AM)
did u try without the "-"? im bb user.. idk bout iphone
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in what region ? US or SEA ? ..i mean u

This post has been edited by Xzens1110: May 24 2012, 12:10 AM
dante1989
post May 24 2012, 12:12 AM

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my battlenet address is malaysia , playing us region..
TSXzens1110
post May 24 2012, 12:19 AM

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QUOTE(dante1989 @ May 24 2012, 01:12 AM)
my battlenet address is malaysia , playing us region..
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the website is ? US or SEA ? while u doing the step3
dante1989
post May 24 2012, 12:29 AM

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QUOTE(Xzens1110 @ May 24 2012, 12:19 AM)
the website is ? US or SEA ? while u doing the step3
*
sea
TSXzens1110
post May 24 2012, 12:31 AM

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QUOTE(dante1989 @ May 24 2012, 01:29 AM)
sea
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dam still cant Q.Q !!!
jon89
post May 24 2012, 02:19 AM

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I had the exact same issue. Try remove your sms protection thingy and then add the authenticator again.

If that still doesn't work, you gotta call/email Blizzard support. And if you're calling them, be prepared to be in a very loooong queue call. I waited for 1 hour+, but the issue was solved fairly quickly. Now both my Authenticator and SMS protection are activated. icon_idea.gif
TSXzens1110
post May 24 2012, 03:06 AM

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QUOTE(jon89 @ May 24 2012, 03:19 AM)
I had the exact same issue. Try remove your sms protection thingy and then add the authenticator again.

If that still doesn't work, you gotta call/email Blizzard support. And if you're calling them, be prepared to be in a very loooong queue call. I waited for 1 hour+, but the issue was solved fairly quickly. Now both my Authenticator and SMS protection are activated. icon_idea.gif
*
how because of what ? ? how to solve ?..its the sms protection problem ? ...coz i got active my sms protection too ...


Added on May 24, 2012, 3:16 am
QUOTE(jon89 @ May 24 2012, 03:19 AM)
I had the exact same issue. Try remove your sms protection thingy and then add the authenticator again.

If that still doesn't work, you gotta call/email Blizzard support. And if you're calling them, be prepared to be in a very loooong queue call. I waited for 1 hour+, but the issue was solved fairly quickly. Now both my Authenticator and SMS protection are activated. icon_idea.gif
*
yea i cancel the sms ..and yes i did it but sms cannot == that's mean we cant make both =(

This post has been edited by Xzens1110: May 24 2012, 03:16 AM
jon89
post May 24 2012, 03:30 AM

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Erm..try logging in to Battlenet (SEA, not US), and enable the sms protection. It might work or might not. smile.gif
TSXzens1110
post May 24 2012, 10:43 AM

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QUOTE(jon89 @ May 24 2012, 04:30 AM)
Erm..try logging in to Battlenet (SEA, not US), and enable the sms protection. It might work or might not. smile.gif
*
yup okie d both is security already !

 

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