for me i think dell warranty and services was the best in town. i got one monitor buy online from lowyat and about a month using it the monitor broken and i call the dell services number (google online) and they ask the serial number, after i gave it then tomorrow they came and replace the monitor with the new one, they just drop the monitor and there was another van came after few days later to take the broken monitor..very satisfy..until now i still using the monitor