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TOP 3 (and Worst 3) Warranty Support in Malaysia, On Site Support: Laptop/Desktop
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danleongwz
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Jul 3 2012, 11:46 PM
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Dell. Bsod almost everyday since i got my lappie and its only 6 days old. Dell agreed to change a new set ( i requested so ) whereas they offered me on site warranty Added on July 3, 2012, 11:56 pmQUOTE(Matrix @ Jul 2 2012, 08:57 PM) The new XPS design is ok...but the Inspiron....looks like this  XPS is at least RM 3k...while other brands 2K lappy also looks very nice. Build quality also an issue...the Dell trackpad sucks...very plasticky...not smooth...(Inspiron series). If they put some efforts into their design for the Inspiron range...no need to think...all the other brands can tar pau. Im using the inspiron 14r se. Well design wise its ok compared to the older models  and i do prefer better specs than better designs This post has been edited by danleongwz: Jul 3 2012, 11:56 PM
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danleongwz
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Jul 4 2012, 01:39 AM
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QUOTE(saddizdd7 @ Jul 4 2012, 01:32 AM) sadly, its 3 weeks long. its because dell said the 14r is in high demand and it takes time process a new set for me asap. well im actually getting my set back today ( 4th of July ). well, dell is kind enough to send a delivery service to retrieve my faulty set and send it back to Penang and once they got back the laptop, they refunded back my money ( rm 2999 ) and then process a new unit which costs rm 2719. the current price is rm 2799 and this is because the delivery costs rm80, they agreed to minus rm 80 from the lappie.
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danleongwz
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Jul 4 2012, 10:15 PM
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QUOTE(nakTT @ Jul 4 2012, 08:04 AM) That was awesome man. Then we can say with confident that Dell has the best after sales service in Malaysia, by far. Don't you guys agree? Please let me know that I am not the only one who feels this way. couldnt disagree with that
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