May 15 2012, 09:37 AM
QUOTE
Hi I just want to bring this issue up.
I live in Malaysia, and I have this issue. I have been told by my local retailer that, I will not be able to get my D3 box on the 15th. Because the local distributor (AsiaSoft) will not allow local retailers to collect their stock until after 6pm on the 15th. So they will not have time to process the stock and put it up on the shelves on the 15th. Earliest they can put it up is on the 16th.
Anyway I just want to highlight this issue. I have no idea if this are instructions by Blizzard to their distributors or just the distributor way of getting back at the local community here, because a lot of other resellers are not getting their stock from them and doing parallel import instead.
Cheers
I live in Malaysia, and I have this issue. I have been told by my local retailer that, I will not be able to get my D3 box on the 15th. Because the local distributor (AsiaSoft) will not allow local retailers to collect their stock until after 6pm on the 15th. So they will not have time to process the stock and put it up on the shelves on the 15th. Earliest they can put it up is on the 16th.
Anyway I just want to highlight this issue. I have no idea if this are instructions by Blizzard to their distributors or just the distributor way of getting back at the local community here, because a lot of other resellers are not getting their stock from them and doing parallel import instead.
Cheers
And here is the reply
QUOTE
Greetings,
I don't know of any restrictions we have put on our distributors but I will certainly forward your concern to the appropriate people. While I cannot guarantee a response, I can assure you it will be read and looked into.
If you have additional questions or concerns, please reply to this ticket. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs.
Sincerely,
Account & Technical Services Rep Arebhalis
Customer Services
I don't know of any restrictions we have put on our distributors but I will certainly forward your concern to the appropriate people. While I cannot guarantee a response, I can assure you it will be read and looked into.
If you have additional questions or concerns, please reply to this ticket. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs.
Sincerely,
Account & Technical Services Rep Arebhalis
Customer Services
This post has been edited by shykull: May 15 2012, 09:38 AM
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