Anybody know what I need to bring to TMPoint if I want to terminate an out-of-contract account? Just recently subscribed to Maxis HSBB and now want to terminate the Unifi.
Unifi Unifi Termination, How to avoid the penalty fees
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 Jun 4 2013, 01:20 PM
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3,892 posts Joined: Jan 2003 From: Back on earth! 
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Jun 5 2013, 11:18 AM
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3,892 posts Joined: Jan 2003 From: Back on earth!
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QUOTE(WiLeKiyO @ Jun 5 2013, 01:35 AM) Bring back all the equipments, make sure it complete with a box. Are you sure? My Huwaei fiber modem is used for my Maxis now, so I couldn't send it back. BTW, this is for out-of-contract .. Unifi is having a problem now and calling their call centre will be like ages to be picked up. |
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Jun 6 2013, 06:19 PM
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3,892 posts Joined: Jan 2003 From: Back on earth!
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Sent them email, the answer, I need to return the BTU, so shoot them another email asking how am I going to use my internet since my Maxis Fibre is using the same BTU. No answer yet .. Called up 1-300 and they agent said that I may not need to bring it with me, but they may asked for it. So, still not solved .. and I guess just need to go to TMPoint tomorrow w/o the BTU and see.
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