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Credit Cards OCBC Titanium MasterCard Cash-Back v2, 5% or 1% Cash-back rebates ??

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androool
post Aug 11 2012, 09:16 AM

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QUOTE(then_then @ May 16 2012, 10:51 AM)
They want to avoid fraught case so before they process the case they need to call cus to do some verification to ensure they hv apply for this card..
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It seems OCBC don't trust their sales agent which is funny... I applied online, then scanned over my application on Wednesday, on Thu the sales agent called me (which is like the 2nd or 3rd time) telling me someone else is going to call to verify and tell them you've been informed about this and that bla bla bla. When did 2nd person called to verify, it was true of the verification done. Basically it is to verify the sales agent rather than me. LOL. Now waiting on the other call and approval.

androool
post Aug 14 2012, 11:07 PM

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QUOTE(stevenchwacw @ Aug 14 2012, 09:58 PM)
I just receive a mail from ocbc, stated tat my application for titanium card was rejected:( No reason was provided.. Wat should I do?
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Tell me when you find out too. I emailed the sales agent and sms'ed him. See how it goes from there. Will keep you updated. I earn RM48K so I see no reason for rejection. In addition I hold 3 cards from 2 other banks and I really just want to cancel 2 of the cards and replace it with a Citi CB Plat and OCBC Ti and maybe give a try for UOB One Plat. LOL ... revamping my wallet with new cards.
androool
post Aug 15 2012, 10:56 PM

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QUOTE(fruitie @ Aug 15 2012, 09:45 PM)
My agent appealed for me but also failed.
Then, I only spoke to CS to voice out my dissatisfaction and got it immediately.
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The telemarketer is making me apply again which I am with additional document I suppose. We'll see where that leads. After which I'm going to voice out too if the status isn't what I expect. biggrin.gif
androool
post Aug 18 2012, 08:02 AM

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QUOTE(iLoner @ Aug 17 2012, 11:26 PM)
27th July - submit for 2nd application whistling.gif
30th July - received verification call
1st Aug - rejected letter date mad.gif
7th Aug - send email for appeal
10th Aug - send complaint thru contact us vmad.gif
11th Aug - received acknowledge call from cs
14th Aug - approved letter date rclxm9.gif
14th Aug - card arrange for courier
17th Aug - delivered home by noon thumbup.gif

but I missed the postman as no one at home to sign the courier doh.gif
dont know if tomorrow morning can go and collect? hmm.gif
if no then have to wait until raya end cry.gif
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I submitted my 1st application via email to an OCBC telemarketer on Aug 8th and verification was done on Aug 9th.
Did a self-check on 14th and it was unsuccessful. Emailed the telemarketer telling him I want to appeal and he said cannot but said he will resubmit. So I submitted additional documents of 3 months bank statements showing my salary deposited and also my another latest payslip. They did 2nd verification yesterday so now I am just waiting on the outrcome which will have to be after Raya.

Question - Why would I need to apply a 2nd time instead of them re-appealing my 1st application? But anyway I re-applied and now waiting on the decision. Due to the extra long weekend I guess I have to wait extra longer.

Question - Was it wise or does it effect that I did a personal loan last month to clear my current credit card outstandings and then this month applying for 3 new different credit cards? The reason is to cancel off the current ones I have really.

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