Hi
I just sent my a53sv last monday
Hard disk barai
I'm in bintulu
The guy said to claim warranty for hard disk takes at least 2-3 weeks. Logic or i kena con?
Enquiries/Recommendations ASUS BAD WARRANTY SERVICE, DO NOT BUY ASUS!!
Enquiries/Recommendations ASUS BAD WARRANTY SERVICE, DO NOT BUY ASUS!!
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Mar 19 2013, 11:45 AM
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#1
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Junior Member
93 posts Joined: Sep 2009 |
Hi
I just sent my a53sv last monday Hard disk barai I'm in bintulu The guy said to claim warranty for hard disk takes at least 2-3 weeks. Logic or i kena con? |
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Mar 19 2013, 12:24 PM
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#2
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Junior Member
93 posts Joined: Sep 2009 |
So it should be done by now?
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Mar 19 2013, 05:28 PM
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#3
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Junior Member
93 posts Joined: Sep 2009 |
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Mar 19 2013, 09:58 PM
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#4
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Junior Member
93 posts Joined: Sep 2009 |
Update:
They told me my laptop was sent to Kuching. They can't promise when i can get it back. They told me a lot of complaints for asus (as mentioned a lot in this thread) I still like asus' products but yes i can say their after sales service sux kaw2. (Again, as mentioned a lot in this thread) |
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Mar 20 2013, 03:05 PM
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#5
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93 posts Joined: Sep 2009 |
QUOTE(rezarazu @ Mar 20 2013, 02:09 PM) ok guys.. Forward me their email please bro.after i sent official complain email to asus on 16/03/2013 regarding my lappy, yesterday 1 received call & email from asus taiwan, saying that they will replace my laptop with new unit, & i can collect it at asus lowyat by today.. Dear Mr.R, Good Day and thank you for contacting Asus Service Center. Regarding of your Notebook RMA(MYA13****1 ) issue,cause of our Service Center got the part shortage issue,so they will help to process for replacement,please send your purchase invoice to them(Lowyat 4th floor) or my.asuscall@gmail.com. Normally,you can access to internet after set these setting. If you still have any inquiry, please don't hesitate to contact with us again. Technical Support department for further assistance can be reached by the following methods: ASUS Troubleshooting: http://support.asus.com/troubleshooting/troubleshooting.aspx ASUS Member: http://member.asus.com/login.aspx Thanks for using Asus service. Sincerely, Eric my.asuscall@gmail.com Asus Service Center ASUSTek Computer Inc Hotline: +603-2053-5077 p/s: for all of u guys which having problem with any asus device that they said needs to wait for parts replacement more than 1 week, i suggest u all to send email directly to asus.. |
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