Btw, my younger brother bought a HP laptop from HP outlet at One Utama next to Osim store. The HP salesman said it can be used straightaway being fully charged. So a few stores away he tried it at Starbucks and could smell something during the first two hours of trying.
He immediately brought it back to the HP shop however the HP salesman was rude and told him to call HP warranty and walked away. He called me and his friends to come over to One Utama to help out.
In the end we pressured the HP salesman to give him a new replacement since the stuff he bought overheated causing its motherboard to die within a few hours of buying it! I
Would he ever buy another HP? No. Not from that shop.

I think Asus have changed their service maybe after many complaints?