Enquiries/Recommendations ASUS BAD WARRANTY SERVICE, DO NOT BUY ASUS!!
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 Feb 8 2013, 12:45 AM
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#1
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Junior Member
168 posts Joined: Jul 2009 From: Sarawak  
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My optical drive just rosak today =/ should I go and claim warranty or just ignore and buy external dvdrw since I scare my laptop once go then will never come back to me
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Feb 8 2013, 02:37 PM
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#2
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Junior Member
168 posts Joined: Jul 2009 From: Sarawak
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QUOTE(nexus2238 @ Feb 8 2013, 06:30 AM) Optical drive should be fine. If SC don't have parts, you can ask them to just take it out and return the laptop to you (a good SC will put a dummy caddy in place to prevent foreign objects getting into the laptop), and when they get parts, you just bring the laptop to them again to put it back in. ohh ok, since my area don't have SC so i was wandering whether they will mail over the part to their retailer and replace it for me though. Since my uni going to start soon and this is the only laptop I have   |
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Feb 9 2013, 12:18 AM
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#3
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Junior Member
168 posts Joined: Jul 2009 From: Sarawak
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QUOTE(nexus2238 @ Feb 8 2013, 11:48 PM) Go back to the re-seller who sold the unit to you. The process is the same. The caveat is that the re-seller may not have the dummy caddy Well, I asked them already, they say that they doesn't have the right to disassemble the laptop as it's still under warranty so the whole laptop have to go =/ When i received that asnwer, I straight away went to buy an external optical drive haha. Best way out of this. |
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