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Enquiries/Recommendations ASUS BAD WARRANTY SERVICE, DO NOT BUY ASUS!!

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debbierowe
post Nov 22 2012, 06:58 PM

so fast 6 stars di...
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thanks TJ, glad to know that... as for laptop, hard disc or anything i still find malaysia cheapest!
bosco1314
post Nov 22 2012, 07:00 PM

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QUOTE(debbierowe @ Nov 22 2012, 06:58 PM)
thanks TJ, glad to know that... as for laptop, hard disc or anything i still find malaysia cheapest!
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Beacuse Malaysia produce hard disc?thats y cheap maybe?
liverpool2020
post Nov 22 2012, 08:02 PM

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last time i bought a 'ASUS' laptop, the immature Nvidia optimus keep giving me problem when playing games ( games cannot detect nvidia auto switch)

now sure how current nvidia optimus

I used for 2 days.. then I rage and took my laptop back to computer shop

I told them i am very unsatisfied.. and request to exchange another model

in the end.. i picked up Acer, till now no problem at all
jamesng200X
post Nov 22 2012, 08:05 PM

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Wow bad news i also bought asus notebook last 3 months .... :sweat: :sweat:
pandah
post Nov 22 2012, 09:28 PM

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QUOTE(liverpool2020 @ Nov 22 2012, 08:02 PM)
last time i bought a 'ASUS' laptop, the immature Nvidia optimus keep giving me problem when playing games ( games cannot detect nvidia auto switch)

now sure how current nvidia optimus

I used for 2 days..  then I rage and took my laptop back to computer shop

I told them i am very unsatisfied.. and request to exchange another model

in the end.. i picked up Acer, till now no problem at all
*
optimus is quite ok now, no problem so far.

This post has been edited by pandah: Nov 22 2012, 09:29 PM
liverpool2020
post Nov 22 2012, 09:39 PM

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QUOTE(pandah @ Nov 22 2012, 09:28 PM)
optimus is quite ok now, no problem so far.
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so now the games can detect yr nvidia without problem ?

i read online many people are suffering as the games keep on and only detect built in intel GC instead of nvidia
rehohk
post Nov 22 2012, 11:46 PM

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QUOTE(wacomuse @ Nov 21 2012, 05:17 PM)
One month for waiting, that is a good ? may you don't known what is a really good.
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This is because i have more than 1 notebook..
pandah
post Nov 22 2012, 11:53 PM

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QUOTE(liverpool2020 @ Nov 22 2012, 09:39 PM)
so now the games can detect yr nvidia without problem ?

i read online many people are suffering as the games keep on and only detect built in intel GC instead of nvidia
*
ya so far can detect, my games includes skyrim, amalur, witcher2, dota, and some online game clients so far all can detect.

probably old driver got problem, now i using nvidia 301.42 so far is fine.

but i am not sure for other games, may be they got different issues hmm.gif
bosco1314
post Nov 23 2012, 03:19 AM

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QUOTE(rehohk @ Nov 22 2012, 11:46 PM)
This is because i have more than 1 notebook..
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But u ok with waiting for 1month for service?u should pay for what u get..good service
debbierowe
post Nov 25 2012, 11:00 PM

so fast 6 stars di...
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QUOTE(jamesng200X @ Nov 22 2012, 08:05 PM)
Wow bad news i also bought asus notebook last 3 months .... sweat.gif  sweat.gif
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touch wood if 3 months no problem should be no problem tongue.gif

i suspect those electronic gadgets i bought has a time bomb inside and usually spoiled 2-3 days after warranty period end, so "punctual". i think i have to get a dell with extended 3 yrs on site warranty which cost a bomb sweat.gif
Michael_Lee
post Nov 27 2012, 11:02 AM

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QUOTE(debbierowe @ Nov 25 2012, 11:00 PM)
touch wood if 3 months no problem should be no problem tongue.gif

i suspect those electronic gadgets i bought has a time bomb inside and usually spoiled 2-3 days after warranty period end, so "punctual". i think i have to get a dell with extended 3 yrs on site warranty which cost a bomb sweat.gif
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But 3 Years Warranty Complete On-Site is Worth the Spend thumbup.gif


Added on November 27, 2012, 11:11 am
QUOTE(pandah @ Nov 22 2012, 11:53 PM)
ya so far can detect, my games includes skyrim, amalur, witcher2, dota, and some online game clients so far all can detect.

probably old driver got problem, now i using nvidia 301.42 so far is fine.

but i am not sure for other games, may be they got different issues hmm.gif
*
Usually Asus Laptop you need run some applications manually. shakehead.gif They only detect those well known Games / Application. If you don't add those applications of your Run with Nvidia Graphics List, It will run default Intel HD Graphics 3xxx/ 4xxx . For Example : Pro Evolution Soccer (PES) 2013 Most of Asus run in Intel HD Graphics wont Auto Change to Nvidia Graphics.

For Manual :
@ Right Click the Applications > Runs With Graphic Processors...



This post has been edited by Michael_Lee: Nov 27 2012, 11:11 AM
yo-77
post Dec 20 2012, 08:19 PM

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someone can help me complain and wanna try claim for refund.. i bought asus g53sx through reseller my10's during march. for now. its my second time claim for warranty.. very frustrated. 2 month already.. still waiting for my laptop. miss the dota 2 event. suck..
raymondtong94
post Dec 20 2012, 08:28 PM

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QUOTE(yo-77 @ Dec 20 2012, 08:19 PM)
someone can help me complain and wanna try claim for refund.. i bought asus g53sx through reseller my10's during march. for now. its my second time claim for warranty.. very frustrated. 2 month already.. still waiting for my laptop. miss the dota 2 event. suck..
*
you should always catch up with ASUS, always call them to ask for status. if after a month still no status, screw them kao kao.
Acid_RuleZz
post Dec 20 2012, 08:41 PM

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^ +1 screwcall them everyweek for status update.

QUOTE(yo-77 @ Dec 20 2012, 08:19 PM)
someone can help me complain and wanna try claim for refund.. i bought asus g53sx through reseller my10's during march. for now. its my second time claim for warranty.. very frustrated. 2 month already.. still waiting for my laptop. miss the dota 2 event. suck..
*
what's the problem with your G53?
yo-77
post Dec 20 2012, 08:55 PM

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it about 2 month after i sent it to my dealer.. first problem.. my motherboard failure.. i wait about 1 month++ and now my graphic was problem during play the game. wtf.. its ROG rite? play game than my graphic become all red.
raymondtong94
post Dec 20 2012, 08:58 PM

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QUOTE(yo-77 @ Dec 20 2012, 08:55 PM)
it about 2 month after i sent it to my dealer.. first problem.. my motherboard failure.. i wait about 1 month++ and now my graphic was problem during play the game. wtf.. its ROG rite? play game than my graphic become all red.
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artifacts right? if you are unsatisfied, once you get your refund, get lenovo y580. better customer support and reliable.

EDIT : just keep in touch with them. if you still didnt receive your refund within 2 weeks, give them a screwcall, make them shame.

This post has been edited by raymondtong94: Dec 20 2012, 08:59 PM
yo-77
post Dec 20 2012, 09:00 PM

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QUOTE(raymondtong94 @ Dec 20 2012, 08:58 PM)
artifacts right? if you are unsatisfied, once you get your refund, get lenovo y580. better customer support and reliable.
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yup.. artifacts.. how claim the refund?
raymondtong94
post Dec 20 2012, 09:02 PM

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QUOTE(yo-77 @ Dec 20 2012, 09:00 PM)
yup.. artifacts.. how claim the refund?
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call ASUS support. tell them that you are unsatisfied with their product and want refund.
yo-77
post Dec 20 2012, 09:06 PM

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i not good to scold the people,, but i really not satisfied with my laptop. pay for 4k.. but always sent for the repair
raymondtong94
post Dec 20 2012, 09:21 PM

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QUOTE(yo-77 @ Dec 20 2012, 09:06 PM)
i not good to scold the people,, but i really not satisfied with my laptop. pay for 4k.. but always sent for the repair
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as a customer, you have the rights to screw the person which gives you a bad service. you should screw them with the last question, "i paid you 4k, and i get a laptop that needs to send in for repair every time. if you were i, will you buy this kind of laptop? NOT RIGHT?". screw them with everything you have.

but since you dont know how to screw, try ask your friend?

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