QUOTE(Saya_Dhuang @ May 10 2012, 12:13 PM)

"I Like" To hell with your SA> Its their job to do it, not to push such thing to the customer.
Maybe depend on SC. Bigger or main SC will have the settings already.
Holy moly. Are u the one that posted his car's picture in V6 that have paint rust too?
Sometimes, you cannot be too nice to your SA, SA get commission for our sales apart from salary but not willing to help out in the registration. This SA of mine even ask me to do registration themselves and the admin also advised the same. Of course SA and dealer staff is not happy because kena fucuk by Proton HQ and maybe blame the customer. SA even asked what i told them...i did not tell SA what i told i care just said that once everything settle at the dealer side, will come over to do registration.
So fucuk SA if not satisfy with the service, change SA or dealer if they give tak apa attitude.
Added on May 10, 2012, 1:53 pmQUOTE(kiapreve @ May 10 2012, 01:40 PM)
i don't think icare fucuk them, icare only take note on your issue and they just forward whatever you have complaint to the SA only.
End up your SA need to follow up and explain to you only. Honestly from my hearts and my experience...
iCare just a Proton Malaysia Customer services and their roles is to re divert your complaint to the respective branch or person who handle your request.
Added on May 10, 2012, 1:42 pmBro, 2nd escalation level would be your Dealer or SA.
If 2nd escalation level cannot resolve your query, you may request them to escalate to 3rd escalation level, but before they escalate to 3rd level, icare will seek advise from 2nd escalation level.
Well diversion of complaint by i care is fine by me so long as there is action taken and not trolling us with bloody nonsense.
This post has been edited by Gigabit: May 10 2012, 01:53 PM