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 Proton Prevé V7, ► Official Discussions for Proton Prevé

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Gigabit
post May 9 2012, 11:41 PM

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[quote=G K Lai,May 9 2012, 11:17 PM]
People said Proton Edar will do activation for customers, but can Dealer do that too? icon_question.gif
Persona do not have auto-up window, bro.. blush.gif
Auto-up is dangerous, that's why in Preve, they implement Anti-Trap then they can do auto-up. smile.gif
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[/quot

I bought my car from dealer, if like that can sell huddle already. Anyone can clarify this?icon_question.gif
Gigabit
post May 10 2012, 08:49 AM

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QUOTE(falkenst115 @ May 10 2012, 06:29 AM)
either u buy from branch or authorized dealer,they need to register/activate Yes! 4G for the customer. coz IINM every outlet been given manual/instruction to do it n they have/need to include SA name during registration. after reg n get ur Yes! 4G pswd,try to use the huddle on the spot, see if it's working or not sweat.gif

last time,1 owner try to register himself by calling careline, ended up they said "this set been registered by si polan bin si polan bla bla bla.." ph34r.gif
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Very informative indeed, shall speak to the Branch Manager because this person should know about YES 4G or else I would be getting the huddle in the 1st place. Just that the lack of knowledge of SA and admin staff of this promo shakehead.gif is just doh.gif



Gigabit
post May 10 2012, 10:58 AM

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QUOTE(soonghm98 @ May 10 2012, 08:53 AM)
Mine yes 4g  from proton, I guess they just register to get username , password and ssid password. All the setting already done  by yes itself before deliver to proton. Please try on and see already can connected after registration done. Most important, they will sms username and password to your handphone via sms. Ssid password will be printed out into a piece of paper to you.
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My car dealer just called me, told me about system issue not able to register for YES. I think the system was not installed yet. But nevertheless at least they tell me that they will look at it rather than senyap saja. whistling.gif

They promised to call me next week. Not sure how effective is FUCUK in i care does but at least you report your problem in writing and calling, they will act on it even though i care did not reply my email.
Gigabit
post May 10 2012, 11:04 AM

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QUOTE(kiapreve @ May 10 2012, 10:09 AM)
Bro, if there is no solution until the last, just PM me, i will send you the email address.

I manage to get my car from my branch until i told my SA and the branch manager that i will send the email to DSZ regarding this. After 2- 3 days later, they told me that my car had arrive.

This is what i have did to speed up my car delivery. i am not sure, whether have i did the right thing, at least they manage to got me the chasis no and process to buy insurance for my car.
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Good rclxms.gif rclxms.gif rclxms.gif rclxms.gif rclxms.gif
Gigabit
post May 10 2012, 11:07 AM

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QUOTE(kiapreve @ May 10 2012, 11:04 AM)
About the YES things, i don't think system down, If system down, all the yes subscription user also down.

Ask them check with "YES" YTL, if still down, ask them to close shop.

i-care only act a a communication diversify channel, just like the Phone operator. I don't think they are really expert on this.

In our "IT"  term, i-care known as 1st level of supports, where they do not know what is really happen in the operation. They need to check with the operation team to reply your query.
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I know the person was trolling me because I think the system belum install lagi kat car dealer but to save face and prevent more fucuk say system down.

My point is you do not report the problem officially, your problem will be there until Euro and Olympic finishes. If it recorded, it will be acted upon.
Gigabit
post May 10 2012, 11:20 AM

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[quote=Saya_Dhuang,May 10 2012, 11:13 AM]Yep, the remote controller will need to be inserted beside the push start button first, then u can push the button.

Before push the button, need to press on brake for car to start

Yep, that one is indeed valuable experience shared here bro. Thanks


This post has been edited by Gigabit: May 10 2012, 11:21 AM
Gigabit
post May 10 2012, 11:31 AM

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QUOTE(kiapreve @ May 10 2012, 11:21 AM)
i afraid until end of Christmas still there. Just call ask i-care to check with them, they will have the case number once they have reported your case.

In the next day, ask i-care about the status of the report, check with them the SLA to resolve your case. If i-care breach their SLA and couldn't solve within your timeline. Directly email to DSZ to sort out your  issue.
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I already prepared draft email to DSZ already...waiting to send out only... brows.gif
Gigabit
post May 10 2012, 11:41 AM

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QUOTE(ben3003 @ May 10 2012, 11:38 AM)
can pm me his email? i plan to write to ah jib ko also on proton sucky management and service.
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mddsz_tjm@proton.com.my <mddsz_tjm@proton.com.my>;
Gigabit
post May 10 2012, 12:02 PM

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QUOTE(diadokmai @ May 10 2012, 11:42 AM)
yeah yeah..customer must complain kaw kaw to make sure no more customer suffer from the same problem.
we commited to be better (like the proton said)  laugh.gif
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So my SA called just now sounded want to kill me already. Discovered that Proton i Care did call them and fucuk them. So he tahan want to fucuk me but hey at the end, I got them working!! biggrin.gif
Gigabit
post May 10 2012, 01:50 PM

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QUOTE(Saya_Dhuang @ May 10 2012, 12:13 PM)
rclxms.gif  "I Like" To hell with your SA> Its their job to do it, not to push such thing to the customer.
Maybe depend on SC. Bigger or main SC will have the settings already.

Holy moly. Are u the one that posted his car's picture in V6 that have paint rust too?
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Sometimes, you cannot be too nice to your SA, SA get commission for our sales apart from salary but not willing to help out in the registration. This SA of mine even ask me to do registration themselves and the admin also advised the same. Of course SA and dealer staff is not happy because kena fucuk by Proton HQ and maybe blame the customer. SA even asked what i told them...i did not tell SA what i told i care just said that once everything settle at the dealer side, will come over to do registration.

So fucuk SA if not satisfy with the service, change SA or dealer if they give tak apa attitude.


Added on May 10, 2012, 1:53 pm
QUOTE(kiapreve @ May 10 2012, 01:40 PM)
i don't think icare fucuk them, icare only take note on your issue and they just forward whatever you have complaint to the SA only.

End up your SA need to follow up and explain to you only. Honestly from my hearts and my experience...

iCare just a Proton Malaysia Customer services and their roles is to re divert your complaint to the respective branch or person who handle your request.


Added on May 10, 2012, 1:42 pm

Bro, 2nd escalation level would be your Dealer or SA.

If 2nd escalation level cannot resolve your query, you may request them to escalate to 3rd escalation level, but before they escalate to 3rd level, icare will seek advise from 2nd escalation level.
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Well diversion of complaint by i care is fine by me so long as there is action taken and not trolling us with bloody nonsense.

This post has been edited by Gigabit: May 10 2012, 01:53 PM
Gigabit
post May 10 2012, 01:56 PM

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QUOTE(WhitE LighteR @ May 10 2012, 01:54 PM)
in any case dun worry so much. u not there to be frens with them. once its all done, both will part ways anyway. if he care for repeat sales he shud have serve his customer better...
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Agree...100% biggrin.gif
Gigabit
post May 10 2012, 02:31 PM

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QUOTE(V12Kompressor @ May 10 2012, 02:28 PM)
so to all who havent get their car, go fucuk your SA/dealer.
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FUCUK jangan tak FUCUK, money not easy to earn and some more it is Malaysian brand.
Gigabit
post May 10 2012, 03:37 PM

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mddsz_tjm@proton.com.my

This email address is not valid, tried sending out the mail and got failure notice
Gigabit
post May 10 2012, 04:14 PM

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QUOTE(ahaks75 @ May 10 2012, 04:12 PM)
If I'm not mistaken, the auto is not for the temperature. It is for the fan speed.

You set the temperature (and yes, it is good not to put all the way down) and with automatic climate control, the fan speed will be varied. During hot weather, the fan speed will be maximum and gradually the speed will go down once the cabin temperature meet the setting temperature.
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Good info
Gigabit
post May 10 2012, 04:19 PM

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QUOTE(kiapreve @ May 10 2012, 04:14 PM)
This round really shit, i may be not get my white babe tomorrow, my bank haven't submit the e-hak milik for me. really Farks!!!  mad.gif  mad.gif  mad.gif  mad.gif  mad.gif  mad.gif  mad.gif  mad.gif  mad.gif
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I feel ya bro....
Gigabit
post May 10 2012, 05:30 PM

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QUOTE(ahaks75 @ May 10 2012, 05:28 PM)
I believe, air-cond compressor is expensive and this  is a toyota camry compressor we are talking about. Please note that the camry got two blower system (left and right)...I don't know will the two blower system has different compressor type or not.
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For Japs and Conti cars, spare parts are expensive.
Gigabit
post May 10 2012, 05:44 PM

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QUOTE(kiapreve @ May 10 2012, 05:30 PM)
Seem like your father friend (SA) pretended don't know what is happening.

Ask your father to ask his SA friend to talk to the respective SA who got the car.

Otherwise, request for cancellation and transfer to the showroom where they could provide the car for you.
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As a last resort, email to I Care stating name of SA and car dealer name..end of story, do not waste time talking already, just because SA is your father's friend does not mean service should be poor.
Gigabit
post May 10 2012, 05:52 PM

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QUOTE(tkaira @ May 10 2012, 05:44 PM)
very good actually..mind u its value is at rm3000++ ..and no..dont ad another layer..void warranty jpj will koyak if they see sumore ... IINM free voucher only for non cfe models rite? i mean cfe already got decent one y wanna change?
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I got free voucher for CFE as well. Free voucher use for other cars if required.
Gigabit
post May 10 2012, 05:59 PM

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QUOTE(torres09 @ May 10 2012, 05:56 PM)
Guys if my chassis number is 19xx should be ok right?
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Ok, it is a latter chassis and technically all issue should have been sorted out
Gigabit
post May 10 2012, 06:17 PM

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QUOTE(FenomX @ May 10 2012, 06:14 PM)
can someone please tel me how to control my anger?

my stupid SA keep delaying me telling me the Glenmarie didnt deliver the car yet, everything is ready now but waiting for the car.

I really disappointed as i have been delayed weeks by weeks, this is unacceptable and i think i want to post up the place to blacklisted it or as a warning to the future buyers.
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complain kat i care, bagi nama SA dan nama kedai and maklumat lain.

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