Like that die liao. I'm so sorry that yours one broke down. Hope mine last. Been using it since May this year. BTW, how much is the repair cost?

Electrolux quoted RM320 for motor while RM600 for motherboard, not inclusive GST yet.

I think their contractor technician is very dodgy. Motor sounded like bearing issue, cause very loud, straight say motor spoil and most probably spoiled the board too. The thing is, my machine still can switch on and run, just very noisy with the motor spinning.

So he initially stated it's probably around RM600 for replacement of both item, and claimed that need to take the board back with him to "copy the program over" to new board. So I thought, if RM600 not too bad, then later Electrolux called and quoted that crazy price. Now really regret letting him took the board.

Told him to come back and install back, ask I don't want to repair it. Will see if the board still working, or he might do something to spoil it. Then I'll trash Electrolux Malaysia's FB page if that happens.

Hope your machine last too. This is really a piece of expensive machine that shouldn't spoil so easily.

Hello, any update on the washer dryer?

if you were our customer, we would adjust the purchase date so that you could claim for the 2 years warranty service for free.

the machine less than 2.5years kaput the shop that you made the purchased with should have done something for the customer.

HI nycx_12,

we are start Year end Stock Clearance Sale on 8th to 10th-Dec,
Washer + Dryer only Rm2599nett.

Too late to change anything, cause I've made first claim 1st month into owning the machine. Electrolux already got record.

Anyhow, I'm looking at alternative repair.

first month already got the machine issue?

The back panel seemed like not properly secured, so they replaced a new unit. Then installer did something wrong with the stacking kit, poked a hole into the reservoir. Come again to fix it.

During that period, they didn't tell me Electrolux got their original stacking kit with tray.

Cause the stacking kit I bought was hack job sold by electrical store.

Feel your pain man. The manufacturer seems to be gracious cos it seems to me they could have every reason not to honour warranty in that case using parts other than that engineered to work with it.

My reasoning was, the item was sold by electrical store and I dunno about it. Why was I being penalized if the item is not compatible. Electrolux should have trained them properly bla bla bla.

Anyway, you know what? It turns out, Electrolux do have the stacking kit with tray. I went to their spare part centre to buy.

If you ask any electrical store about stacking kit with tray, all they gonna say is, and I quote:


Sales team sleeping on the job.

EDIT: Been getting a lot of different comments from different people.
- Store selling incompatible stacking kit (screw from bottom, which is a bit no-no).
- Electrolux technician said this dryer can't be stacked. But user manual stated otherwise, just use compatible stacking kit. Even catalog was showing this model dryer stacked onto washer (which is the model I bought too!)
- Electrolux technician showed me stacking bracket (made of aluminium, secure both machines at the back), not sold by stores. Store called Electrolux, Electrolux said tarak, no such thing.

In the end, I wrote in to Customer Service and they recommended this stacking kit with tray. Which was something I've wanted since the beginning.

PS: Hopefully my experience provide useful info to future owners, be it Electrolux or not. Maybe just contact their customer care first. Electrical store just sell whatever they could move, they are not properly trained technically. Maybe except Harvey Norman, but I never buy there, cause expensive.

This post has been edited by Harddisk: Dec 7 2017, 03:30 PM

Hello, any update on the washer dryer?

HI,

Wish I can answer you and give some opinions but unfortunately, I havent move in yet...So, unable to do reviews

Hahaha..no worries.

A word of caution anyone planning on buying LG washer dryer, i bought and used mine in Brunei, and the product sold here comes from SG.

The PCB on my machine went kaput 3 months ago, waited for a whole month for them to get it replaced, brought home and the drying function doesn't work, sent back to the reseller and they claim its the wrong PCB(only foudn that out when i decided to visit them, all prior communication with the shop through whatsapp the answer is just "we have ordered, still waiting"), ordered a new one again, and that's another 2 months of waiting, as of today im still out of my machine.

Therefore I would really be concerned about after sale service in these products. These arent cheap appliances, and suppose to last, if they ever breaks down, even with all the money in the world you will still want it to be able to be fixed.

Hi, anyone using heat pump dryer? Is it okay to stack heat pump dryer on washer? Some ppl told me heat pump dryer is too heavy cannot stack on washer, but some ppl said ok. Anyone can share your experience? Thanks

I'm deciding between front load and top load washer. I've been using top load but I would like to have the hot water features and have been told that front load is more gentle to the clothes.

The downside of front load is I need to bend my body or squat to load the clothes to the washer which i don't like. Also the rubber of the front load washer is hard to clean from what i know.

Anyone can share your experience?

Thank you.

I stacked mine. Which brand?

Front load uses less water, more economical. As for fungus growth, don't shut the door after use. Leave it ventilated. Mine 2 yrs+, just did tub cleaning, inside not dirty at all.

I’m deciding between Electrolux and Beko. Bosch brand seems good but very expensive

Which brand r u using?

But the washing time is longer isn’t? Do I still need to use laundry bag for delicate clothes if I use front load washer? Is it gentle enough and won’t destroy most of the clothes?

Also, may I kno what other brand of detergent is suitable for front load other than persil?