hi, LYNers.. i got some problems here, hope you guys can suggest me some solutions.
my sis bought a bb curve 9380 3 months ago from a shop at The Mines. ori brightstar. first time use already has
the signal problem. keep displaying SOS when in the house or in building. but if go to open space, got signals.
then went to the shop, they said, line problem, have to replace the simcard. so went to maxis and replace. but still
the same problem. then my sis went back to her college at Penang and stay at the hostel, got no prob ( i think
because she stay at the room near the windows, so quite near to open space). now that shes back again to the
house, it will display SOS when she is downstairs. if go upstairs, only got edge and most of the time is SOS sign.
shehas to go outside to get the signals. she is using maxis. when i insert my simcard (celcom) also, it results the
same. this is the our first time buying BB, and we don't know much. i google and found quite a few BB's got signal
problem. i 'think' if i go back there, they must still blame the line. so going to claim the warranty as the last resort
if still no solutions works. hope you guys can help me. thank u in advance
issues regarding the phone status
when we bought it, we did not realize that they have given the wrong box and they did not give the warranty for
customer copy. we went there back tomorow and the seller said that brightstar send that box, because they order
in large number, so might got some errors. then i asked them about the warranty card for customer copy.
unluckily because the guy that deal with me is having the day off, so his friend cannot find the warranty card and
just give me the 24 months warranty card by Brightstar (if some dont know, the warranty card is small size like
the business card, just contain the steps to register for the extended warranty. did not required to fill the IMEI
number and others). so just wondering, will i be able to claim my warranty? the phone is original as there is
Brightstar sticker at the back. and already successfully registered for the extended warranty.
This post has been edited by sticktomy: May 2 2012, 12:44 AM
BB Curve 9380 signal problem