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> BEWARE! lelong.my cancel Buyer Protection Program, without notice & delete my FB comment!!

iostream
post May 1 2012, 09:43 PM

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QUOTE(sjz @ Apr 26 2012, 05:23 PM)
Reply from lelong.my:

"please be informed there is no deletion activity in Lelong Facebook by Admin today. Admin will always try to respond and be as negotiable as can, at the best time effort. Admin will only Hide comments/posting if the comments sounds doesn't related to the posting. Or in some serious cases where the comments/posting are such spamming our wall, then Admin will Block the User.

Regarding the BPP, please be updated BPP is not been cancelled but it just been in the midst of revising of the program and for your information, all Sellers that have BPP also should been received twice emails as notifications from Us. Any misconducting during this period is totally regret.

Hope you could understand. Thanks for your continuous supports."
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WTF? Hiding and deletion, i thought they are the same? or maybe Lelong will unhide those posts one day when the posts are unable to be found anymore?
finally, lelong can't even compensate the lose of victims, it's their fault for not monitoring their sellers closely!
anyway, WELL DONE LELONG, YOU PROVE YOURSELF TO BE A HEAVEN FOR CONMEN!

This post has been edited by iostream: May 1 2012, 09:44 PM
iostream
post May 2 2012, 10:21 PM

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QUOTE(apitzhnu @ May 2 2012, 09:49 AM)
Bro, remember, last case, Lelong at least compensate their buyer that got conned. At least Lelong give what their promise. I believe others like Mudah will simply wash hands oni. I was kena before from Mudah, the seller runaway I report to who? Mudah don't care, they don't have BPP or something.

As I was attended their free training class before from Lelong. Yes I was meet them face to face and they mention to me they have no insurance panel to back them up. All the money compensation is from their pocket. They said the all new BPP will launch back within this month, they trying to find way protect buyer n seller with their new payment gateway (Netpay as billytattertons said)

Something like paypal like what ebay did, at least more safer between both side.
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ya, lelong did compensate the victims but not everyone, and not for full amount.
i feel sad about your mudah case, but for this BPP, lelong set the terms themselves, set the schedule themselves, but they cant even follow them strictly! not to mention, their response was way too slumber!
they have something call safe trade, but they do not impose that for every transaction, i wonder why?
about the insurance, if they dun have an insurance, why not they buy one?

QUOTE(apitzhnu @ May 2 2012, 02:22 PM)
Why you guys didn't report to lelong as they promise will compensate up to rm1K? Since report also is free, just drop them email I believe?
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i think those victims who did file a BPP claim before can tell you how frustrated they (including me) are! they only will reply your email if they feel like they want to. they din take initiative to reply your email if there is any development! they are a lot of terms for that RM1k of compensation, for example, maximum 3 claims per buyer per non-related seller, next per transaction, you only can claim 1 item.
just think about it, the BPP is so unfriendly, but they market it to make it looks like the buyers are protected.
now they wana revise it, i dun think it will be any better.

This post has been edited by iostream: May 2 2012, 10:26 PM
iostream
post May 3 2012, 07:52 PM

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QUOTE(jarod89 @ May 3 2012, 04:11 PM)
Lelong.my

Please be updated, Lelong never cancel BPP program without notice.
For your information, We're in the midst of revising the program. Sure an announcement will be made once Lelong made any changes.

Plus, We do sent emails (twice) to all Sellers before the BPP badge been removed from the store page.

Thus, hope it's clear enough.

Thanks for your concern.

Regards,
FB Admin.
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oo? i dun think i've seen any announcement regarding the revision of BPP.

 

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