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Streamyx Streamyx Q&A Thread for Upgrades/Wrongly Capped, <cleanup> Wrong Capped ? Upgrade ? Ask !

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wajahebat
post Apr 10 2011, 05:09 PM

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Joined: May 2009
From: In Your Underwear


hello, im streamyx user pack with 2mb package....just few weeks back my speed have decreased to 1.70mb/s - 1.75mb/s.....before this prob happen, i able to reach 2.10mb/s when running speedtest....

and my second probem is about DNS....i keep getting disconnected becoz of the DNS is not responding....i've tried some dns from the net but slower....any solution guys ?? thanks
wajahebat
post Apr 12 2011, 03:52 AM

BoomBaDaBoom
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Senior Member
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Joined: May 2009
From: In Your Underwear


QUOTE(KyleBear @ Apr 11 2011, 07:42 PM)
Just call 100 and press 1  laugh.gif
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tongue.gif tongue.gif almost everyday i call them....i always make'em busy resetting my port, opening report and all..the operator know my name oledi sumtime laugh.gif
wajahebat
post Jul 13 2011, 12:07 AM

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From: In Your Underwear


QUOTE(holloway @ May 22 2011, 03:41 PM)
Can any NETWORK literate tell me what is the problem with this situation:

Internet CONNECTION is only available when there is phone activity (eg: phone being picked up) and it will disconnect when i put down the receiver. If i put down the receiver, ADSL light will keep on blinking until i pick up the phone -.- ( i dont need to make any calls just pick up the phone and put it down..) i have to do this to have a stable connection, if i forgot to pick up the phone -.- line sure drop..

My line status (this is only for downstream):

Noise SNR: 21 dB - 25dB
line Attenuation: 28 dB - 30 dB
output power : 12dBm

Downstream line rate : 2042 kbps
attainable rate : 6048 kbps

any help is greatly appreciated biggrin.gif
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try disconnect your splitter....direct connect the phone line to your modem....if the problem happens again, call 100...not 911 biggrin.gif


QUOTE(booyahzz @ Jun 21 2011, 04:05 PM)
hey guys i just upgraded my line from 1mbps to 4mbps yesterday

the modem says
Status: Up
Downstream Rate: 4096 Kbps
Upstream Rate: 507 Kbps

yet when i tested my speed it was only still like 1mbps i called tmnet but they said that they have already upgraded my line for me

Help anyone?
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same problem with last time when i upgraded from 1MB to 2MB package...i keep calling them and making report for about many times...
then they call the technician...the next day the technician call me from TM Serverline(ibusawat) and they check my line,it still stuck at 1mb...
and they just change the value and its done nod.gif

 

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