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Streamyx Streamyx Q&A Thread for Upgrades/Wrongly Capped, <cleanup> Wrong Capped ? Upgrade ? Ask !

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jobok
post Oct 17 2012, 09:45 PM

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guys sorry to bother....
just want to ask....
why my internet seems slow....

i notice when, i want to watch videos at youtube or movies online....
it always buffer

but 'm the only user in the house.....

need ur help how to check whether somebody steal my wifi.....or what's wrong with my internet......

tqvm
jobok
post Oct 29 2012, 01:45 PM

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QUOTE(Trony @ Oct 28 2012, 04:40 PM)
What's your streamyx package/speed?

You need at least 1Mb for smooth SD videos & 4Mbit for HD videos.

Mostly evening time 6.00pm~12.00am traffic jam. sweat.gif

You can try switch off you router's wifi RF carrier & use direct LAN connection, if your speed recover then you have:
a) wifi theft - change your wifi security passkey with WPA/WPA2 setting.
or
b) poor wifi range - reduce your PC's distance.

smile.gif
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i'm using 1mb

previously last month youtube quite ok....

i did check for the wifi theft through cmd

but no other user

i'm not using wifi...i use LAN....just got splitter for phone.....

when i check speednet....i can see the upload / download quite low around 300kb....

is it i need to complain to Telekom? coz i knew that as a customer at least we entitle 500kb....correct me if i'm wrong
jobok
post Oct 30 2012, 11:29 PM

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QUOTE(Trony @ Oct 30 2012, 11:10 AM)
TM's "Best effort" service is at least 80% of the subscribed speed, you should get at least 819Kb.

Here's what you should check:
a) any big event/change since last month's OK condition?
e.g. phone line work, modem setting/location/splitter, lightning strike, wind storm etc...

b) post your modem's status here during slow condition.
e.g. [attachmentid=3127593]

c) connect modem/router directly without splitter & do speed test using TM's speedometer
http://58.27.105.110/index2.php?1713166049

d) post your modem's status here again after c). smile.gif
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thank you for ur reply.

how to do the part (b)?

honestly, i'm not good with IT. but willing to learn.

tqvm
jobok
post Oct 31 2012, 09:07 PM

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QUOTE(Trony @ Oct 31 2012, 08:57 AM)
What's your modem's brand & model? smile.gif
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TP-LINK
TD-W8901G

jobok
post Nov 1 2012, 05:54 PM

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QUOTE(Trony @ Oct 31 2012, 11:07 PM)
OK, to see your modem's status, here goes:
a) Start web browser and type 192.168.1.1 in the URL field & press Enter.
b) Enter default User Name admin and default Password admin & click OK.
c) At main menu click Status & sub menu click Device Info.
d) Copy all info from ADSL section & post it here.
    ...you can copy paste as text or print screen as picture. smile.gif
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trony....why i cannot log in?

admin admin....

seems not working

 

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