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Streamyx Streamyx Q&A Thread for Upgrades/Wrongly Capped, <cleanup> Wrong Capped ? Upgrade ? Ask !

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blacktubi
post Jan 23 2015, 06:33 PM

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Elite
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QUOTE(malakus @ Jan 23 2015, 03:36 PM)
Hello

I've upgraded my 1mbps streamyx to 4mbps streamyx.

My problem is, although the internet work fine but somehow I'm unable to connect with my TP Link modem. It was working fine before upgrade but only the TM provided modem works.

I mean, 5 minutes before the technician do their thing it's fine but after that the dsl and internet light won't stay on. After a few days I tried again, the TP link modem works fine for about less than 10 minutes but then the dsl light began to blink again. It won't stay on.

So.. Yeah, is the modem broken or there's something with the upgrade..

Thanks
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Set your ADSL modulation to ADSL2+ and try again.
blacktubi
post Jan 23 2015, 07:18 PM

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QUOTE(malakus @ Jan 23 2015, 06:58 PM)
Excuse me but how do I set that? Do I need to go to the modem setup? The 198.168.1.1?
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Yes, you should be able to find that settings.

If issue persist, post the ADSL stats when ADSL is up.
blacktubi
post Jan 24 2015, 10:01 AM

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QUOTE(malakus @ Jan 24 2015, 09:30 AM)
Works ok for about 5 minutes when I first changed to adsl2 but then it began to disconnect again. After that it only lasted for less than a minute and began to disconnect again. It just won't stay alight.

This?
» Click to show Spoiler - click again to hide... «

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The stats are alright.

If the internet works well on TM's router and not on the TP-LINK, you probably need a new router.
blacktubi
post Jan 24 2015, 06:07 PM

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QUOTE(malakus @ Jan 24 2015, 10:13 AM)
I see. I don't know if I should ask here so forgive me if I'm wrong.

Is there any suggestion for a new router that fits well with streamyx 4mbps?
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Just buy anything that fit your budget wink.gif

TP-LINK, ASUS, D-LINK etc

TP-LINK device come with 2 years warranty, maybe you should RMA yours if it is still under 2 years.

 

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