This is not bad at all.

http://forum.lowyat.net/topic/2315391/+20

10-15 times is quite often actually, I think the case is not designed for frequent removal because of the tight and rigid fitting. I have notl taken it out 3 times, which created 2 cracks. however this was easily resolved by applying super glue before it the crack gets worse. But should let the glue fully cure before using it again. Except for the glue streaks, it still looks as good as new.

old model, for ipad 2. been using it for almost year until recently. I do disagree with you on the quality though. I think their quality is good, as except for those cracks, everything else looks as good as new. And I have used many of their cases for iphone before, still in very good condition but with scratches. Probably not designed to remove and install frequently, thats all.