Order Status

Status Pemohonan Anda

Service available, installation in progress

What the hell is that?? I register streamyx via online, last time the status was pending service availability then last week i check again it say service available, installation in progress... so i wait and wait but they still haven't call me so i call 1300 and ask my status and they say the phone number already provided with streamyx then i say i still haven't get streamyx so they ask me to call for activation......so i press 4 for activation after checking that fellow say my application already been cancel and ask me to reapply at TM point....what the hell was that????